Crowdsourced software testing has been a common practice lately. It refers to the use of crowdsourcing in software testing activities. Although the crowd testing is a collaborative process by nature, there is no available research that provides a critical assessment of the key collaboration activities offered by the current crowdsourced testing platforms. In this paper, we review the process used in the crowd testing platforms including identifying the workflow used in managing the crowd testing process starting from submitting testing requirements and ending with reviewing testing report. Understanding the current process is then utilized to identify a set of limitations in the current process and has led to propose three process improvements (improving assigning crowd manager, improving building test team, monitoring testing progress). We have designed and implemented these process improvements and then evaluated them using two techniques: 1) questionnaire and 2) workshop. The questionnaire shows that the process improvements are significantly sound and strong enough to be added to crowd testing platforms. In addition, the evaluation through conducting a workshop was useful to assess the design and implementation of the process improvements. The participants were satisfied with them but asked for further modifications. Nevertheless, because crowd testing requires participation from a large number of people, the automation suggested improving managing the current process which was highly appreciated.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.
customersupport@researchsolutions.com
10624 S. Eastern Ave., Ste. A-614
Henderson, NV 89052, USA
Copyright © 2024 scite LLC. All rights reserved.
Made with 💙 for researchers
Part of the Research Solutions Family.