Purpose: This study aims to analyze infection control prevention management on nurses' compliance in implementing hand hygiene in the in-patient rooms of Rantauprapat Hospital. Methods: An analytical survey was employed with a cross-sectional design. The population included the nurses who served in the in-patient rooms of Regional General Hospital (RSUD) Rantauprapat with a sample of 64 participants. The data was collected using purposive sampling. For data analysis, univariate, bivariate analysis with chi square and multivariate logistic regression tests were used. Results:The results showed that there is a relationship between infection control prevention management and nurses' compliance in implementing hand hygiene in the in-patient rooms of Rantauprapat Hospital in 2020 with the results of the chi-squares-p = 0.0001 test. In addition, there is a relationship between infection control prevention management based on policy / SPO on nurses’ compliance in implementing hand hygiene in the in-patient rooms of Rantauprapat Hospital in 2020 with the results of the chi-square sig-p = 0.001. The most dominant variable that affects nurses' compliance in implementing hand hygiene is supervision because it has the greatest regression coefficient (B), which is 2.444 with an Exp (B). Conclusion: Based on the results of the study, it is concluded that regular supervision and training serve as the most effective option in infection control prevention management. Moreover, nurses’ compliance with the implementation of hand hygiene in the in-patient rooms of Rantauprapat Hospital has a direct relationship with good infection control prevention management.
Menurunnya angka kunjungan pasien lama di poliklinik kebidanan dan kandungan untuk 2 – 3 tahun ber turut – turut, salah satu penyebabnya adalah ketidak puasan pasien terhadap pelayanan yang di berikan,Tujuan penelitian ini adalah menganalisis pengaruh dimensi mutu pelayanan terhadap kepuasan pasien rawat jalan di Poliklinik Kebidanan dan kandunganRumahsakit Umum Daerah DR.R.M.Djoelham Kota Binjai pada tahun 2019. Penelitian ini obsevarsional dengan pendekatan waktu cross sectional pengumpulan data dengan survey. Populasi penelitian adalah pasien rawat jalan di poliklinik kebidanan dan kandungan ang mendapatkan pelayan dari dokter SpOG dan diberikan tindakan serta pengobatan yang datang kunjungan untuk pertama kali, Prosedur sampel Accidental Sampling sebanyak n=60). Hasil sebagian besar responden berumur dewasa awal 18 – 35 th sebanyak 47 orang (78,3%), berjenis kelamin perempuan 60 orang (100%), tamatan SMA yaitu sebanyak 40 (66,7%) responden. Ibu rumah tangga sebanyak 49 orang (81,7%). terdapat hubungan pada dimensi Reliability mempunyai nilai p = 0,0001, Tangible p = 0,005 , emphaty p=0,001, Assurance p = 0,009, Responsivenes p = 0,004. Berdasarkan hasil analisis multivariate variabel yang paling besar pengaruhnya terhadap kepuasan pasien adalah variabel Assurance dengan nilai p =0,012 dan Exp (B) 6,246. Berdasarkan hasil tersebut disimpulkan bahwa terdapat hubungan dimensi mutu pelayanan terhadap kepuasan pasien. Saran penelitian adala, Di harapkan kepada pegawai khususnya di bagian pendaftaran pasien untuk meningkatkan pelayanan yang cepat dan tepat dalam penerimaan pasien rawat jalan dan Di harapkan untuk petugas yang ada di rawat jalan untuk menggunakan tanda pengenal pada saat bekerja.
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