With a few notable exceptions, the research on interrogation, suspect interviewing, and intelligence collection has been predominantly focused on either broad categories of their methods (e.g., information gathering vs. accusatorial models) or very specific techniques (e.g., using open-ended questions, appealing to the source's conscience). The broad categories, however, are not meaningful enough to fully describe the dynamic between interrogator and subject, whereas the specific techniques may be too detailed to understand and research the process of interrogation. To remedy this and advance the academic and operational fields, we identified 71 unique techniques and sorted them into six domains: Rapport and Relationship Building, Context Manipulation, Emotion Provocation, Collaboration, Confrontation/Competition, and Presentation of Evidence. The resulting three-level structure consisting of broad categories, the six domains, and specific techniques form a taxonomy of interrogation methods. In addition, we propose a testable model of how the domains may interact in the process of interrogation. The taxonomy and theoretical model offer heuristic devices for both researchers and practitioners searching for a parsimonious and more meaningful way to describe, research, and understand the interviewing and interrogation of those accused of wrong-doing or possessing guilty knowledge.
The task force that led to the creation of the High-Value Detainee Interrogation Group (HIG) recommended that the HIG fund a program of research aimed at establishing scientifically supported interrogative best practices. One of the ways to identify 'best practices' is to rely on direct reporting from subject-matter experts. In this study, 42 highly experienced military and intelligence interrogators were interviewed about their interrogation-related practices and beliefs, including such topics as training and selection, the role of rapport, perceptions regarding the techniques employed, lie detection, and the roles of interpreters and analysts. Interrogators indicated that excellent interpersonal skills on the part of an interrogator, an emphasis on rapport and relationship-building techniques, and the assistance of well-prepared interpreters and analysts are key components of a successful interrogation. It is our hope that the results of this study will stimulate research, influence training models, and ultimately contribute toward an interrogative best-practice model.
Proponents of "enhanced interrogation techniques" in the United States have claimed that such methods are necessary for obtaining information from uncooperative terrorism subjects. In the present article, we offer an informed, academic perspective on such claims. Psychological theory and research shows that harsh interrogation methods are ineffective. First, they are likely to increase resistance by the subject rather than facilitate cooperation. Second, the threatening and adversarial nature of harsh interrogation is often inimical to the goal of facilitating the retrieval of information from memory and therefore reduces the likelihood that a subject will provide reports that are extensive, detailed, and accurate. Third, harsh interrogation methods make lie detection difficult. Analyzing speech content and eliciting verifiable details are the most reliable cues to assessing credibility; however, to elicit such cues subjects must be encouraged to provide extensive narratives, something that does not occur in harsh interrogations. Evidence is accumulating for the effectiveness of rapport-based information-gathering approaches as an alternative to harsh interrogations. Such approaches promote cooperation, enhance recall of relevant and reliable information, and facilitate assessments of credibility. Given the available evidence that torture is ineffective, why might some laypersons, policymakers, and interrogation personnel support the use of torture? We conclude our review by offering a psychological perspective on this important question.
For security and justice professionals (e.g., police officers, lawyers, judges), the thousands of peer-reviewed articles on nonverbal communication represent important sources of knowledge. However, despite the scope of the scientific work carried out on this subject, professionals can turn to programs, methods, and approaches that fail to reflect the state of science. The objective of this article is to examine (i) concepts of nonverbal communication conveyed by these programs, methods, and approaches, but also (ii) the consequences of their use (e.g., on the life or liberty of individuals). To achieve this objective, we describe the scope of scientific research on nonverbal communication. A program (SPOT; Screening of Passengers by Observation Techniques), a method (the BAI; Behavior Analysis Interview) and an approach (synergology) that each run counter to the state of science are examined. Finally, we outline five hypotheses to explain why some organizations in the fields of security and justice are turning to pseudoscience and pseudoscientific techniques. We conclude the article by inviting these organizations to work with the international community of scholars who have scientific expertise in nonverbal communication and lie (and truth) detection to implement evidence-based practices. Análisis de la comunicación no verbal: los peligros de la pseudociencia en entornos de seguridad y justicia R E S U M E N Para los profesionales de la seguridad y la justicia (policías, abogados, jueces), los miles de artículos revisados por pares sobre comunicación no verbal representan fuentes importantes de conocimiento. Sin embargo, a pesar del alcance del trabajo científico realizado sobre este tema, los profesionales pueden recurrir a programas, métodos y enfoques que no reflejan el estado real de la ciencia. El objetivo de este artículo es examinar (i) los conceptos de comunicación no verbal transmitidos por estos programas, métodos y enfoques, pero también (ii) las consecuencias de su uso (por ejemplo, sobre la vida o la libertad de las personas). Para lograr estos objetivos, describimos el alcance de la investigación científica sobre la comunicación no verbal. Se examina un programa (SPOT: Evaluación de pasajeros mediante técnicas de observación), un método (BAI: Entrevista de análisis de conducta) y un enfoque (sinergología) que contradicen el estado de la ciencia. Finalmente, presentamos cinco hipótesis para explicar por qué algunas organizaciones en los campos de la seguridad y la justicia están recurriendo a la pseudociencia y a las técnicas pseudocientíficas. Concluimos el artículo invitando a estas organizaciones a trabajar con la comunidad académica internacional especializada en la investigación sobre comunicación no verbal y detección de mentiras (y verdad) para implementar prácticas basadas en la evidencia.
Three techniques for eliciting intelligence from human sources were examined. Two versions of the Scharff-technique (conceptualized as four tactics) were compared against the Direct Approach (open and direct questions). The Scharff confirmation technique used correct claims to elicit information, and the Scharff disconfirmation/confirmation technique used a mix of correct and incorrect claims. The participants (N = 119) took the role of 'sources' holding information about a terrorist attack and tried not to reveal too much or too little information during an interview. The Scharff confirmation resulted in more new information than the Scharff disconfirmation/confirmation and the Direct Approach. The sources in the Scharff conditions had a more difficult time reading the interviewer's information objectives. The sources in the Scharff conditions underestimated, whereas sources in the Direct Approach overestimated, how much new information they revealed. The study advances previous work and shows that the Scharff-technique is a promising intelligence gathering technique.
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