Many studies have shown that structured interviews have better predictive validity than unstructured interviews. The aim of this study was then to examine if recruiters in Swiss hotels use structured interviews to select candidates. Results obtained on 150 recruiters indicate that selection interviews are rather unstructured. They also show that selection interviews are more structured in larger hotels than in smaller hotels and in chain hotels than in independent hotels. Finally, and contrarily to one of the hypotheses, selection interviews are not more structured in 4-star and 5-star hotels than in 3-star hotels.
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