PurposeThe purpose of the paper is to illustrate application of the cleaner production concept so as to incorporate environmental protection into business performance. The study analyses areas pertaining to the foundry industry that impact negatively on the environment leading to unsustainable resource utilisation and suggests options for promoting sustainable development within the industry, with specific focus on a foundry in a lower income country (LIC).Design/methodology/approachData were collected using the cleaner production (CP) Methodology. Pre‐assessment and assessment was carried out and options generated. The options included both low cost and capital intensive approaches.FindingsThe paper finds that the CP approach adopted provides clear guidance for generating options and can be used as a practical basis for managerial decision making and policy formulation. Of major concern is resource depletion and pollution associated with the foundry processes. Used resin sand contains toxic chemicals cause leaching and as such, reclamation of resin sand is suggested. There is need for low income countries (LIC's) to identify the best available technologies (BAT's) that are available within the foundry industry and take these aboard or better still improve on them.Research limitations/implicationsThis research developed environmental options that can be applied in the foundry industry. However, it can be said that the findings may have limited global application since the analysis was carried out at one Foundry Company.Practical implicationsThe paper focuses on a single foundry factory, since the case study approach was used. As such, environmental indicators and options may vary, since the processes from one foundry to another are bound to differ.Originality/valueThis paper is an attempt at combining theoretical and practical ideas to cover the scope of sustainable manufacturing in the setting of a developing country with a view to identify the lessons that can be learnt and to identify the points of departure when compared with studies done elsewhere. The work informs cleaner production assessment at any level, with a focus of production experiences in the foundry industry in a lower technology, developing economy that is less industrialized. The paper establishes a framework of options that can be applied in the foundry industry and other pollution‐intensive industries.
Purpose – The paper aims to observe a continuous process industry, the cement manufacturing industry with the aim of identifying greening opportunities in its production operations. The study analyses areas pertaining to the cement industry that impact the environment with specific focus on the industry within a developing, lower income country. Design/methodology/approach – A cleaner production (CP) approach was used in a case study approach, focussing on issues such as gaseous emissions and particulate emissions. Both capital intensive and less intensive options are proposed. Source reduction and pollution prevention operations that were used in this study include chemical substitution, technology modification and on-site reuse/recovery/recycling opportunities. Findings – The paper provides insights about how change is brought about within a continuous process industry. It suggests that successful leaders act as “integrating forces” on two levels: integrating the elements of corporate identity structures and mediating between the corporate branding structures and the individual. Capital interventions included redesigning the clinker conveyor, as well as restructuring the dust transportation system. There is a need for the developing countries to track and identify modern interventions that are available within industry and adopt them. Research limitations/implications – The paper focusses on a single cement factory in a low income country, as the case study approach was used. As such, findings and options generated may not be generalized, as the processes from one industry to another tend to differ in different economies. Practical implications – The paper includes implications for the development of greening manufacturing practices in the cement industry. Originality/value – This paper fulfils an identified need to study how greening practices can be enabled and enhanced in a continuous manufacturing industry. The work informs greening practices at any level, with a focus of production experiences in the cement industry in a lower technology, developing economy that is less industrialized.
Purpose -This research is focused on the application of reliability-centred maintenance (RCM) in a chipping and sawmill company. The aim of the study was to illustrate the application of RCM in a chipping and sawing mill. Design/methodology/approach -RCM is a structured process, which develops or optimises maintenance requirements of a physical resource in its operating context in order to realise its inherent reliability by logically incorporating an optimal combination of reactive, preventive, condition-based and proactive maintenance practices. A detailed analysis of the RCM approach is presented as a step towards improving preventive maintenance (PM) within a sawmill. Findings -The study shows that the way that PM tasks are specified is a good indicator of the effectiveness of the PM program and could be a major source of maintenance-related downtime. It is also revealed that most maintenance programs, which purport to be proactive, are in fact reactive. The paper also shows that RCM can be successfully applied to industries anywhere; even in less industrialized countries.Research limitations/implications -The paper focuses on a pilot study of a section of a chipping and sawmill. The development and implementation of the RCM approach is elaborated based on a pilot program in the edging unit of a sawmill company. Further application to the entire plant, albeit time-consuming, is recommended. Originality/value -Application of RCM in sawmill industries, within developing countries, has had limited application. The paper demonstrates that regardless of technological challenges in less developed economies, maintenance approaches such as RCM can still be fruitfully applied in order to achieve maintenance excellence. The paper should be useful for maintenance practitioners and researchers, particularly in less industrialized countries.
Challenges within the customer service industry make leadership styles a key factor in the success of customer service project delivery. This research provides an overview of information and knowledge within a corporate environment with an underlying theme of defining leadership styles within the customer service projects environment to ensure successful project delivery. This research aims to investigate the perception of leadership styles required and factors that contribute to successful project delivery effectiveness within a telecommunication customer service environment. A conceptual research model is formulated and is followed by a quantitative research process and analysis. The results of the study identified that employees had a neutral perception to leadership styles however; different leadership styles are important to themselves and the organisation.
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