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We analyze an infinite-buffer batch-size-dependent batch-service queue with Poisson arrival and arbitrarily distributed service time. Using supplementary variable technique, we derive a bivariate probability generating function from which the joint distribution of queue and server content at departure epoch of a batch is extracted and presented in terms of roots of the characteristic equation. We also obtain the joint distribution of queue and server content at arbitrary epoch. Finally, the utility of analytical results is demonstrated by the inclusion of some numerical examples which also includes the investigation of multiple zeros.