This article addresses the influence of politicians, managers, and the dispositions of streetlevel bureaucrats in shaping actions at the frontlines of policy implementation. We investigate these for the implementation of employment policy reforms in Denmark. Our findings show a large percentage of caseworkers emphasizing actions that are consistent with the national employment reform goal of getting clients into jobs quickly. The influence of politicians and managers in bringing this about is relatively limited in comparison to the influences of caseworkers' understanding of policy goals, their professional knowledge, and their policy predispositions. Our main contribution is an unpacking of the political and managerial influences on caseworkers' policy emphases. We find direct effects and, more notably, indirect effects that operate on the influence of caseworkers' perceptions of policy goals and their knowledge. These findings provide a more nuanced and positive assessment than much of the implementation literature of the way that higher level policies are translated into actions at the frontlines. Mette H. Skou and Mette Fjord Sørensen provided substantial research assistance in preparing this article.

A combination of calculated, normative, and social motivations as well as awareness of rules and capacity to comply are thought to foster compliance with regulations. Hypotheses about these factors were tested with data concerning Danish farmers' compliance with agro-environmental regulations. Three key findings emerge: that farmers' awareness of rules plays a critical role; that normative and social motivations are as influential as calculated motivations in enhancing compliance; and that inspectors' enforcement style affects compliance differently from that posited in much of the literature. It was also found that formalism in inspection can be helpful to a point, while coercion by inspectors can backfire. Taken together, these findings counter arguments concerning the harm of legalism and the benefits of flexible enforcement. This study contributes to the understanding of factors that shape compliance with social and environmental regulations. © 2001 by the Association for Public Policy Analysis and Management.

This study addresses enforcement styles of regulatory inspectors, based on an examination of the municipal enforcement of agro-environmental policies in Denmark. Our findings make three contributions to the regulatory literature. One contribution is to add empirical support for theorizing about inspectors' enforcement styles as consisting of multiple components, rather than a single continuum. We show that inspectors' enforcement styles comprise the degree of formalism and the degree of coercion that they exercise when carrying out inspections. A second contribution is in showing the relationship of different types of enforcement styles to the two underlying dimensions of the concept. A third contribution is an examination of the ways in which inspectors' enforcement styles relate to their enforcement actions. The consistency of our findings with those of other studies suggests that the dimensions and types of inspectors' enforcement styles that we observed in Denmark can be generalized to other settings.

This study of municipal enforcement of agro‐environmental regulations in Denmark provides an empirical understanding of how enforcement affects compliance. A key contribution is sorting out the relative influence of inspectors' different styles of enforcement and choices made by enforcement agencies. The latter are shown to be more important in bringing about compliance than are inspectors' enforcement styles. Municipal agencies are shown to increase compliance through the use of third parties, more frequent inspection, and setting priorities for inspection of major items. The findings about enforcement styles of inspectors suggest it is necessary to get tough up to a point, but beyond that the threat of coercion can be counterproductive. These findings cast doubt on the effectiveness of overly legalistic enforcement styles, particularly for the Danish culture with its strong emphasis on cooperation and consultation in regulation. But the findings also advise us to be cautious about the use of cooperative styles of enforcement in that we find evidence for capture of the enforcement process by agricultural organizations. This leads to a more nuanced view of enforcement rather than the broad generalizations found in the literature concerning legalism and cooperation. © 1999 by the Association for Public Policy Analysis and Management. <@:>