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Citation analysis, which provides a clear picture of actual use of journals and their articles, is an effective way to determine a journal's influence.
Enterprise Resource Planning (ERP) systems are packaged software designed to integrate and optimise the business processes of an enterprise. The ERP systems have been embraced by industry as a de facto solution to integrate their business functions. The adoption of the ERP concept is a truly global phenomenon. This paper reports a recently completed survey study on Korean manufacturing firms. The study used the same survey questionnaires used in two previous surveys done on US and Swedish manufacturing firms. Our objective is to determine the extent of adoption of the ERP system in the Korean manufacturing firms, their motivations, implementation strategies and benefits obtained, and to provide useful data to draw similarities and differences between different countries' practices.
Innovative new ideas are no longer bound by internal R&D efforts of the organisation. Many successful innovation ideas stem from external sources, especially engaged customers. This study investigates motivation triggers for customer participation in co-creation of value with the firm by using a dual-research approach: grounded theory to explore the factors that motivate customers to participate in value co-creation, and a survey to identify the primary triggers of customer value co-creation. Six primary triggers identified were affiliation, expertise, expression and experience, recognition, community and tangible reward. The results contribute to the literature on co-creation as well as to practicing managers for formulating effective customer engagement.
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