In this paper, we investigate the M/M/1/N single server finite capacity Markovian queueing model with operational vacation and impatient behavior of the customers. To recover the server broken down during a busy period, M-threshold recovery policy along with set-up is used. Using the inflow and outflow transition rates, the state probabilities equations for different system states are constructed. For computing the stationary queue length, matrix-geometric analytic is performed. The sensitivity analysis is carried for the validation of the system performance measures. To examine the scope of the adaptive neuro-fuzzy inference system (ANFIS), computational results are presented using matric-geometric and ANFIS approaches.
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