Increasing cybercrime cases related to the Internet has alert the authority bodies of the country to investigate the causes and actions that need to be taken. Malaysia as a developing country that looking towards advancement of ICT usage in various sectors need to take firm and strategic actions to overcome cybercrime particularly love scams that affect the development of wise generation and degradation of economic growth. There is also a need to take further look into this matter from the ethical point of views. Perhaps, holistic views of the problem causes and solution can be highlighted. Thus this paper will discuss on the theoretical perspectives based on Kantianism, Social Contract Theory, Rule and Act Utilitarianism. Some possible causes to the problem were also identified including from the weaknesses of the victims or advancement of ICT usage itself. In the end, proactive solutions are proposed to deal with the issue involving cooperation from the individual internet users also the authority departments in the countries involved.
A collection of facts about a patient's life and health history of past and present illnesses and treatments is known as medical records. The health professionals were contributing to record the patient's care. The responsibility in managing daily records that produced by each of department is by the Medical Records Department. It is a department under clinical support services with activities including managing of patient records, patient information production, management of medical reports, and hospital statistics. This article aims to discuss the challenge associated with managing medical records in the organization and how to handle and manage it with the records management as a tool to mitigate risk. Therefore, it is likely to prompt further research by addressing existing gaps towards improving service delivery that can contribute to the body of knowledge in the field of records management and archives generally.
Employees’ turnover intention has become a serious issue in manufacturing sector in Malaysia. Recent statistics identified that Malaysian workers leaving their job after six months of working are relatively high. This study aims to examine the relationship between employees’ turnover intention and its predictors. A self-administered questionnaire was distributed to 210 employees in manufacturing sector in the North Region, Peninsular Malaysia. The findings confirm that the work environment factors, i.e. workload, job safety and security, and relationship with co-workers affect the turnover intention. These findings outline implications for organization in developing new strategies to retain their employees.Keywords: Turnover Intention; Work Environment; Manufacturing SectoreISSN: 2398-4287 © 2020. The Authors. Published for AMER ABRA cE-Bs by e-International Publishing House, Ltd., UK. This is an open access article under the CC BYNC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/). Peer–review under responsibility of AMER (Association of Malaysian Environment-Behaviour Researchers), ABRA (Association of Behavioural Researchers on Asians) and cE-Bs (Centre for Environment-Behaviour Studies), Faculty of Architecture, Planning & Surveying, Universiti Teknologi MARA, Malaysia.DOI: https://doi.org/10.21834/e-bpj.v5i13.2092
Healthcare service quality has been extensively studied over the past few decades. However, the topic remains imperative as it is the main contributor to patients’ satisfaction. It is considered as the yardstick to examine the desired service level that should be delivered to patients. Due to its importance, research was initiated to examine the influence of healthcare service quality on patients’ satisfaction by looking at the moderating effect of trust. The study was conducted in UiTM Selangor, Malaysia, involving 1,894 respondents who have experienced using the healthcare service provided by the institution. Based on the multiple regression analysis, all dimensions of healthcare service quality, namely reliability, assurance, tangibles, empathy and responsiveness, are significant to influence satisfaction and behavioural intention of patients. For satisfaction, trust moderates the relationship between empathy and satisfaction. For behavioural intention, trust moderates the relationship between tangibles and behavioural intention and the relationship between empathy and behavioural intention. The implications of the study are highlighted in this article.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.
hi@scite.ai
10624 S. Eastern Ave., Ste. A-614
Henderson, NV 89052, USA
Copyright © 2024 scite LLC. All rights reserved.
Made with 💙 for researchers
Part of the Research Solutions Family.