This study aims at evaluating a vocational training programme entitled 'Women and Girls Oasis' at the Zaatari Refugee Camp in the city of Mafraq, Jordan. The research study was undertaken in 2014/2015, and highlights the impact of such vocational training programmes on the well-being of Syrian women refugees. The results show that 'Women and Girls Oasis' Programme enhanced women's confidence and self-esteem, improved their occupational business, and entrepreneurship skills, helped them generate income to build a better life for their shattered families; and gave them hope and opportunities after experiencing war firsthand. The study reveals that in a refugee community, patterns are deconstructed and gender roles may be changed; this gender equality and women empowerment are seen as perquisites for sustainable development and achieving the millennium development goal. The study offers recommendations for UN Women, UNHCR and similar NGO's concerned with the well-being of refugees in Jordan and neighbouring countries.
Data plays a major role in helping to understand clearly the changing needs of academic library users, and in helping libraries to innovate their services and procedures accordingly. Data needs to be transformed into information for decision-making and strategic planning. Business intelligence offers powerful analytical tools, such as visualization and data-mining tools, which lead to informed decisions and hence transform the user’s experience, bringing it to a more advanced level. This research investigates the concept of business intelligence from the perceptions of information department staff at academic libraries in Jordan. The opportunities and challenges associated with it are also discussed and explored. As indicated by the results, information department staff agree that business intelligence improves decision-making, helping decision-makers to make the most accurate and timely decisions for the library. The results also indicate that an appropriate infrastructure is important for the successful implementation of business intelligence in academic libraries in Jordan.
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