Purpose The purpose of this paper is to better understand the tourism experience of millennials by connecting their value orientations to the meaning that they give to travel. In doing so, it also aims at discovering profiles of young tourists that can be targeted both now and in the future by tourism organisations. Design/methodology/approach A survey based on validated scales reached 423 Dutch millennials. An integrated multidimensional research strategy has been applied where models that reduce the gathered data to fewer components (principal component analyses) were followed by a cluster analysis. Findings Ten value orientations (Schwartz, 1994) and four travel meanings have been identified. By combining these ten value orientations and four meanings, nine clusters have been identified representing groups of millennial tourists with different needs. For example, while two clusters fit into the popular description of young travellers seeking only unpretentious enjoyment, millennials represented in two other clusters are strongly motivated by self-transcending values, distance themselves from the travel meaning escapism and relaxation and will therefore not positively respond to a merely hedonic travel offer. Research limitations/implications Replication of this research is recommended in other national contexts, possibly using a longitudinal approach. Practical implications The nine clusters should be approached with a dedicated travel offer. In particular, at least two clusters of millennials may be successfully approached with a sustainable tourism offer. Originality/value The combination of value orientations and travel meanings portrays a detailed and realistic picture of the tourism experience looked for by millennials.
Purpose If the only viable future for tourism is sustainable tourism then ways should be sought to increase the demand for sustainable offers. The purpose of this paper is to explore whether sustainability values influence the travel needs of students. The aim is to discover cues in the present behaviour of young tourists that can enhance sustainable travel choices and therefore secure the future of the tourism industry. Moreover, the study provides a solid basis for predicting the future travel behaviour of young tourists. Design/methodology/approach Data were collected in The Netherlands in 2013 through a survey. A non‐probabilistic sample of 365 students (a sub‐group of young tourists) was reached. Multivariate analyses were used to test whether position in the social structure and value orientation influence the travel need. The logistic models allowed youth tourism behaviour to be predicted. Findings Respondents with a biospheric value orientation associate travel with being in contact with nature and chose rest as a motivation. This is highly interesting from a future perspective because biospheric values are considered the most stable antecedent of sustainable behaviour. Findings also highlight women's role as the sustainable tourists of the future: women harbour strong sustainability values and see travel as a growth opportunity. Research limitations/implications This research focuses on travel needs because this is the most future‐oriented phase of the tourism experience, and on students because they tend to travel independently. Future research might include travel consumption and evaluation as well as non‐students in the sample to give a more balanced view on young tourists. Future research might also include values not related to sustainability to assess their relative strengths in influencing youth tourism. Practical implications Both policy makers and industry could capitalise on the sustainability values already present in young people's need for travel to nudge this group – who represents tourism's future – towards a sustainable tourism choice. For example, strengthening sustainability values through marketing and education will increase demand for a sustainable offer. Originality/value Values related to sustainability influence general tourism choices by young travellers, and not only choices related to a sustainability offer. This finding suggests a path to address the classic dilemma between individualism and sustainability and assure tourism's future by showing young travellers that they already harbour sustainability values.
Young people seek meaningful, participative, and co-created experiences. Yet young tourists seem less attracted than expected by tourism offers that emphasise involvement, such as sustainable tourism. A possible explanation lies in values and travel motivations specific to young travellers. Although travel motivations have been extensively researched, few have attempted to categorize the resulting list of travel motivations. Research on values is systematized but has limited predictive power because it is generally conducted without reference to immediate causes of behaviour such as motivations. This study proposes to segment young travellers using values and motivations simultaneously and, to account for socio-economic conditions, to investigate young travellers in China and Italy. Multivariate analysis revealed clusters that offer strong opportunities for a sustainable tourism proposition both in the Italian and the Chinese sample. Out of the other identified clusters, some offer similar opportunities yet require a different framing of the tourism offer, while some seem only interested in hedonic experiences. How this more sophisticated picture of young tourists may account for their tepidity towards sustainable tourism is discussed, alongside limitations, suggestions for future research, and a reflection about the re-start of European tourism after the COVID-19 pandemic.
This section discusses the literature on sustainability and CSR in developing countries and identifies the main issues for the empirical study: the role of inbound tour operators in the tourism chain, Kenya as a tourism destination, and the role that ITOs are expected to play in Kenyan sustainable tourism policy.
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