Mobile payment is a new payment method that provides opportunities for the financial services industry and involves various payment mediums. There are numerous drivers and barriers that influence customers’ willingness to use mobile payment. Previous studies have focused upon the motivations which facilitate its usage, but this study takes the opposite viewpoint and seeks to understand and classify the resistance to mobile payment from the customer perspective. Structural equation modeling (SEM) was used to analyze the data. More specifically, due to the small sample size, the study employed the Partial Least Squares (PLS) technique. A total of 348 valid samples were collected. Self-determination is an antecedent of innovation resistance theory and further affects the intention to use the mobile payment approach. The conclusion is that resistance to new products will reduce as consumers’ psychological needs are fulfilled. Several theoretical and practical implications are discussed for the mobile payment resistance.
Internet of Things (IoT) is an emerging trend referring to an interconnected network of ubiquitous intelligence. It is a revolution for Internet, computing and communication. Further extensions of IoT, Social Internet of Things (SIoT) provides a platform for people posting messages and photos, sharing knowledge, and connecting with each other. It is effective and efficient for people to manage their interpersonal relations through SIoT, but produces stress and tension issue coincidentally. Therefore, this study explores how users share knowledge through assessment and response under stress cognition. Three demand appraisals and three coping strategies are proposed to discuss user's behaviour on knowledge sharing, and Smart-PLS is used to test the conceptual framework. Results show that self-protection, anxiety, and avoidance increase when members of the community are threatened or injured. Nevertheless, members with high self-efficacy could reduce anxiety production and improve self-protection. Consequently, the purpose of knowledge sharing is achieved. This study discusses users' psychological perspectives when participating in the SIoT. It provides a better understanding of the human activities on the Internet through the SIot. Meanwhile, further prediction of users' behavior of knowledge sharing provides benefits and opportunities for businesses to establish their marketing strategy. INDEX TERMS Social Internet of Things (SIoT), knowledge sharing, self-efficacy, self-protection.
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