Purpose – The purpose of this paper is to provide a model for recognition and measurement of intellectual capital (IC) in Spanish universities. Design/methodology/approach – In this study the authors developed a questionnaire which was sent to members of the social councils of Spanish public universities in order to identify which intangible elements university stakeholders demand most. The study results served as a basis to develop a model of IC measurement for Spanish universities. Findings –The results of the empirical study are used to identify which intangible elements need to be measured and to define a battery of indicators. Practical implications – This paper aims to provide a set of IC indicators to help universities on the path to presenting useful information to their stakeholders, contributing to a greater transparency, accountability and comparability in the higher education sector. Originality/value – Although the scientific and professional literature has provided numerous proposals for measuring and reporting a firm's IC, further research is still needed since there are few empirically supported models for the measurement and reporting of IC in universities. This need is especially relevant when considering empirical supported IC models.

Mobile context-aware software pose a set of challenging requirements to developers as these applications exhibit novel features, such as handling varied sensing devices and dynamically adapting to the user's context (e.g. his or her location), and evolve quickly according to technological advances. In this paper, we discuss how to handle variability both across different domains and during the evolution of a single application. We present a set of design structures for solving different problems related with mobility (such as location sensing, behaviour adaptation, etc.), together with the design rationale underlying them, and show how these sound micro-architectural constructs impact on variability. Our presentation is illustrated with case studies in different domains.

Sketching web applications with mockup tools is a common practice that improves the process of elicitation and validation of requirements in web applications. However, mockups are used as a "quick and dirty" way of gathering requirements, thus discarded before development. As a consequence, concepts captured in them are usually lost in the manual transformation between mockups and the final user interface. In this paper we present a model-driven approach that overcomes this problem by importing mockups and then transforming them into a technology-dependent model. Development then begins from the imported version of the mockups.

Currently the Web is a platform for performing complex tasks which involve dealing with different Web applications. However, users still have to face these tasks in a handcrafted way. While building "opportunistic" servicebased software, such as mashups, can be a solution for combining data and information from different providers, many times this approach might have limitations. In this paper we present a novel approach which combines concernsensitive application adaptation with user-collected data to improve the user experience while performing a task. We have developed some simple though powerful tools for applying this approach to some typical tasks such as trip planning. We illustrate the paper with simple though realistic examples and compare our work with others in the same field.

No abstract

Currently, many tasks performed on the Web prompt users to provide personal information through forms. Despite the fact that most users are familiarized with this kind of interaction technique, the use of Web forms is not always straightforward. Indeed, some users might need assistance to understand labels and complex data format required to fill in form fields that, quite often, vary from a Web site to another even when requesting similar data. Filling in forms can be tedious and repetitive as many Web sites request similar information. In this work we analyze user's interactions with Web forms and propose an approach for enhancing Web forms using client-side adaptation techniques in order to assist users to fill in Web forms. As the use of Web forms is closely related to the management of personal information our approach includes the support for data exchange between user's personal information management systems (PIMs) and third-party Web forms. The approach is illustrated by a set of client-side adaptation tools and a pervasive Personal Information Management Systems called PIMI.

El aporte de este trabajo es explorar cómo abordar experiencias de co-diseño in-situ de Juegos Móviles basados en posicionamiento en espacios cerrados (por ejemplo, un edificio), describiendo las lecciones aprendidas sobre esta temática. En este trabajo se presenta un framework conceptual para el co-diseño in-situ de Juegos Móviles basados en posicionamiento para espacios cerrados con el objetivo de ayudar a los facilitadores a abordar este tipo de experiencias con recursos útiles (por ejemplo, recursos de Design Thinking). Usando este framework, se presenta una experiencia de co-diseño in-situ de un Juego Móvil basado en posicionamiento en un espacio cerrado; para algunas etapas se utilizó una herramienta de autor que permite co-diseñar in-situ cuáles son los lugares relevantes para una aplicación. A partir de esta experiencia, se extendió la herramienta de autor para poder crear un tipo particular de Juego Móvil basado en posicionamiento. En este trabajo se presenta esta extensión junto con una prueba de conceptos que muestra cómo un juego co-diseñado in-situ con esta extensión fue usado por usuarios finales.

Abstract. Traditionally, the use of good techniques to improve software modularity, such as advanced separation of concerns, has no impact in the user experience, for example while navigating Web software. While the intent of these techniques is to simplify evolution and maintenance, navigation design quality is often seen as an unrelated concern. In this paper we present a novel approach for improving navigation in Web applications by using some of the core application's concerns (called navigational concerns) to derive their navigational structure. Using some realistic examples we show that, by carefully using these concerns, we can improve the user experience. Some implementation issues are discussed and a thorough comparison with related ideas in the Web Engineering field is presented.