Excessive usage of social network services (SNS) can lead to exhaustion and frustration, which, in turn, can induce SNS discontinuance intention. In this study, the negative factors when using SNS are empirically tested. We constructed a research model that explores the effects of social overload, disclosure, and pattern of SNS use on SNS-induced exhaustion and frustration. We also examined the influence of exhaustion and frustration on SNS discontinuance intention. An empirical study of 170 SNS users from Bangladesh provides support for our hypotheses. Partial least squares algorithm is implemented to test the hypotheses. The result reveals significant influence of frustration on SNS discontinuance intention. The paper contributes by identifying several factors. Both theoretical and practical implications are discussed.
Objective: Computer was designed to help in human daily activities especially in replacing typewriter, a common tool in most offices. The purpose of this paper is to identify positive and negative effect of Internet usage, as well as its factors and impacts.Methodology: Reviews of articles are retrieved from databases of SCOPUS and Science Direct from 2006 to 2016.Results: Many people misuse the Internet for personal usage especially during working hours and it known as cyberloafing.Implication: Computer is used together with internet in the world of information technology for faster communication after 2000s. Internet and social media can improve work performance especially in marketing and communication. However, the misuse of internet had caused cyberloafing issues due to ease of access. Mostly, it is related to factors such as personality-related factors, organizational-related factors, and work-related factors.
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