The MOOC Discussion Forum is the place where students and teachers communicate, often plagued by information overload and confusion. Posts that students used to express confusion and demanded teachers' attention are most likely to be overwhelmed by the amount of noise in the forum. Therefore, how to pay attention to urgent posts in time has become a critical problem to be solved. In this paper, we present a new hybrid neural network for identifying ''urgent'' posts that require immediate attention from instructors. We proposed a semantic and structure extraction part including convolutional neural network (CNN) and gated recurrent unit (GRU), which can simultaneously learn the semantic information and structural information of sentences. In addition, Due to a lot of noise such as spelling mistakes and emoticons in the forum comment text, we propose to use Character-level Convolutional Networks (Char-CNN) to capture these special information. Finally, the semantic and structural information learned by the semantic and structural extraction part is merged with the character information learned by Char-CNN, and the attention mechanism to learn their weights, the final representation of the sentence can be obtained. In our experiments, we achieve urgent posts classification with a micro F-score of 91.8%, 91.3% and 88.4% on the Stanford MOOCPosts dataset, outperforming the state-of-the-art approach by 1.8%, 2.4% and 1.5% respectively. This work can help teachers prioritize their responses and better manage numerous posts. Teachers can answer learner questions in a timely manner and help reduce dropout rates and improve completion rates.INDEX TERMS MOOC, urgent posts, convolutional neural network, gated recurrent unit, semantic information and structural information, intervention learning.

Personnel performance is important for the high-technology industry to ensure its core competitive advantages are present. Therefore, predicting personnel performance is an important research area in human resource management (HRM). In this paper, to improve prediction performance, we propose a novel framework for personnel performance prediction to help decision-makers to forecast future personnel performance and recruit the best suitable talents. Firstly, a hybrid convolutional recurrent neural network (CRNN) model based on self-attention mechanism is presented, which can automatically learn discriminative features and capture global contextual information from personnel performance data. Moreover, we treat the prediction problem as a classification task. Then, the k-nearest neighbor (KNN) classifier was used to predict personnel performance. The proposed framework is applied to a real case of personnel performance prediction. The experimental results demonstrate that the presented approach achieves significant performance improvement for personnel performance compared to existing methods.

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