This study explores the green IT adoption experience of organizations within the business process outsourcing industry in the Philippines using a multi-theory perspective. Through a multiple case study with three organizations, it presents a holistic account of the factors in green IT adoption. This study shows the usefulness of complementarily deploying adoption theory and offers important theoretical and practical implications for organizations as they extend their BPO operations globally. In this study, the authors discovered that technological and organizational context factors have greater positive impact on Green IT adoption within BPO organizations while environmental context factors have lesser impact in decision-making processes.
This study explores the green IT adoption experience of organizations within the business process outsourcing industry in the Philippines using a multi-theory perspective. Through a multiple case study with three organizations, it presents a holistic account of the factors in green IT adoption. This study shows the usefulness of complementarily deploying adoption theory and offers important theoretical and practical implications for organizations as they extend their BPO operations globally. In this study, the authors discovered that technological and organizational context factors have greater positive impact on Green IT adoption within BPO organizations while environmental context factors have lesser impact in decision-making processes.
Green Information Technology (GIT) refers to using information technology in ways that help to reduce environmental impacts including the use of energy more efficiently and reducing waste. To date, however, few studies attempt to provide a holistic understanding of GIT adoption in developing countries, which GIT plays a significant role in achieving a sustainable environment and economic performance. This paper explores the practices, processes and enablers in GIT adoption within the Philippines Business Process Outsourcing Industry (BPO). The authors used the revelatory multiple-case study as a research approach in understanding GIT adoption in BPO organizations. They found five areas of GIT adoption covering IT procurement, IT applications as low carbon enabler, working environment, data center and IT end of life management. Essentially, strategy and governance, processes, structure, people, technology support, and measurement and improvement enabled GIT adoption in BPO organizations. The authors further found that BPO organizations have the strong long-term commitment to environmental sustainability.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.