PurposeExtant research shows mixed results on the impact of expressed negative emotions on donations in online charitable crowdfunding. This study solves the puzzle by examining how different types of negative emotions (i.e. sadness, anxiety and fear) expressed in crowdfunding project descriptions affect donations.Design/methodology/approachData on 15,653 projects across four categories (medical assistance, education assistance, disaster assistance and poverty assistance) from September 2013 to May 2019 come from a leading online crowdfunding platform in China. Text analysis and regression models serve to test the hypotheses.FindingsIn the medical assistance category, the expression of sadness has an inverted U-shaped effect on donations, while the expression of anxiety has a negative effect. An appropriate number of sadness words is helpful but should not exceed five times. In the education assistance and disaster assistance categories, the expression of sadness has a positive effect on donations, but disclosure of anxiety and fear has no influence on donations. Expressions of sadness, anxiety and fear have no impact on donations in the poverty assistance category.Research limitations/implicationsThis work has important implications for fundraisers on how to regulate the fundraisers' expressions of negative emotions in a project's description to attract donations. These insights are also relevant for online crowdfunding platforms.Originality/valueOnline crowdfunding research often studies negative emotions as a whole and does not differentiate project types. The current work contributes by empirically testing the impact of three types of negative emotions on donations across four major online crowdfunding categories.
Shareable digital coupons have emerged as a new marketing strategy. Prior literature on shareable coupons assumes that shareable coupons can play a role only after they have been shared with others. Surprisingly, we theorize that shareable coupons can come into play as early as when consumers merely possess them, even before consumers share them with others, an effect that precedes the effect of the actual coupon sharing. In this research, we show that the mere possession of shareable digital coupons (not necessarily the actual sharing) is able to induce anticipated self‐enhancement among consumers. Hence shareable digital coupons are more effective than non‐shareable digital coupons, and the effect is most pronounced among consumers with high image concerns. The higher coupon effectiveness of shareable digital coupons is reflected in consumers' greater urge/intention to acquire the coupon, intention to revisit, willingness to spend, as well as in firm's sales increase when products are promoted with shareable instead of non‐shareable digital coupons. Our work contributes to the literature on shareable coupons, the mere possession effects, anticipated self‐enhancement, and other‐rewarding promotions, and is of important managerial value given the ease with which the shareability feature can be added to coupons.
Wearable health trackers improve people’s health management and thus are beneficial for social sustainability. Many prior studies have contributed to the knowledge on the determinants of wearable health tracker adoption. However, these studies vary remarkably in focal determinants and countries of data collection, leading to a call for a structured and quantitative review on what determinants are generally important, and whether and how their effects on adoption vary across countries. Therefore, this study performed the first meta-analysis on the determinants and cross-national moderators of wearable health tracker adoption. This meta-analysis accumulated 319 correlations between nine determinants and adoption from 59 prior studies in 18 countries/areas. The meta-analytic average effects of the determinants revealed the generalized effect and the relative importance of each determinant. For example, technological characteristics generally had stronger positive correlations with adoption than consumer characteristics, except for privacy risk. Second, drawing on institutional theory, it was observed that cross-national characteristics regarding socioeconomic status, regulative systems, and cultures could moderate the effects of the determinants on adoption. For instance, the growth rate of gross domestic product decreased the effect of innovativeness on adoption, while regulatory quality and control of corruption could increase this effect.
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