No abstract

No abstract

No abstract

Abstract-The current paper is prepared based on a descriptive study and through it, the integrity between total quality management (TQM) and technology, research and development (TIM), along the prediction of organization's functions in quality and innovation field, are examined. This investigation shows the relationship between TQM and TIM with focusing on two important issues: first, the integrity between TQM and TIM is focused via studying the gap between these two important sections, which are separated in organizations and have different duty descriptions. Second, the impacts of integrity between TQM and TIM on function indices of quality and innovation, which are the first and most important resources in taking competitive advantages for organizations, are examined. The required information for this study is collected from 148 managers of productive companies with more than 500 personnel, in Kerman province, and the constitutive equations model technique is used to analyze the collected information. The results show that: TQM has strong predictive power for qualitative functions of organization but it has not any clear and significant relationship with innovation functions. TIM also has predictive power for qualitative functions of organization but its intensity is lower than TQM. However, TIM has a stronger relationship for predicting the innovation functions of organization than TQM. Finally, TQM and TIM have a correlation with each other. The most important result obtained from the current study is that technology, research and development management is a suitable resource for applying along with and in accordance with TQM which the result of this cooperation is improvement of qualitative functions, and with higher importance, is support of innovation functions in organizations.

No abstract