Background: Continuing education (CE) is important for developing and updating pharmacists’ knowledge, skills, and attitudes. CE programs should be developed according to social requirements but also based on personal requirements depending on the sectors the pharmacists work in. This research aims to explore perspectives on CE programs for foundation-level drugstore pharmacists in Japan. Method: Foundation-level drugstore pharmacists were asked what CE programs or training they needed to develop patient care or customer satisfaction. Results: We obtained 417 opinions (multiple answers were allowed) in 280 responses from 460 pharmacists (male: 245 and female: 215). The products and goods about which drugstore pharmacists wanted to learn covered a wide range. They wanted to learn about taping skills, tests, and products and devices related to care of the elderly. Taping skill would be quite unique for drugstore pharmacists. For special populations, they wanted knowledge and skills related to pregnancy tests and the safe use of medication by pregnant or lactating women. Conclusion: Drugstore pharmacists in Japan have different CE and continuing professional development (CPD) requirements from community pharmacists. The benefits of CE programs meeting pharmacists’ requirements should be evaluated in future research.
Purpose: The Japanese healthcare system has designated registered sales clerks to sell over-the-counter (OTC) drugs.Because of this, the AEON HAPYCOM Comprehensive Training Organization implemented an education programto train registered clerks in 2014. The program is unique; it consists of both lectures and hands-on workshopcomponents. We conducted this study as part of a self-evaluation designed to improve the program.Methods: Program participants were asked to respond to an evaluation form upon completion. The form wasdesigned to ascertain student perceptions of the program’s components (e.g., themes, lecturers, materials, and thehands-on workshop) as well as its applicability to their practice of selling OTC drugs.Results: We obtained a total of 6,776 responses from 3,388 participants. On average, each of the program’scomponents were rated highly, with the hands-on workshop being rated the highest. There was a weak relationshipbetween the scores for program preparation and its applicability to OTC sales practices.Conclusion: The program (especially the hands-on workshop component) was highly evaluated by participants.However, we determined that enhancements could be made to the hands-on workshop and other mechanisms toencourage participants to prepare before attending the program.
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