The main purpose of this study is to examine the relationship between ethical leadership style, organizational commitment and job satisfaction in hotel industries and to reveal the mediator role of organizational commitment between ethical leadership and job satisfaction. The study was carried out with 371 participants working in four star and five star hotels in Antalya. Following the research, it was found that ethical leadership has a positive effect on organizational commitment and job satisfaction and organizational commitment has a positive effect on job satisfaction. It was also found that organizational commitment has a partial mediator function between ethical leadership and job satisfaction.
Purpose
The purpose of this paper is to reveal the relationship between personality traits, travel motivations, perceived destination quality, overall destination satisfaction and behavioral intentions of domestic tourists.
Design/methodology/approach
The quantitative research method was used in the study. A survey technique was used to collect data. Data were applied to incoming domestic tourist to Gaziantep and Sanliurfa cities in Southeast Anatolia of Turkey. The data obtained were analyzed by structural equation modeling.
Findings
The study showed that personal traits “agreeableness” and “conscientiousness” positively affect relaxation motivation. Cultural and relaxation motivations had a positive impact on satisfaction, whereas pleasure-seeking motivation has a negative impact on satisfaction. In addition, overall destination satisfaction is positively affected by destination quality perceptions and affects loyalty in a positive way.
Research limitations/implications
During the literature review phase, no scale was found according to different destination characteristics (cultural, nature and sea destinations). In this regard, developing new scales to measure destination quality in accordance with different destination types would allow comprehending the subject in a more clear and detailed way.
Practical implications
The establishment of relationship between variable examined by this study ensures that product and services provided by the destination reach the correct target audience, which brings along the success to destination. For instance, destination management organizations could get information from travel agencies they work with about the characteristics, and motivations of tourists, and could develop their strategies, and plans, accordingly.
Originality/value
This study has three important contributions. First, revealing the role of personality in tourist behavior; second, their behaviors and attitude before (motivation and personality) during (destination quality and satisfaction) and after visiting (behavioral intentions) were examined; and third, personality, travel motivation, destination quality and satisfaction are discussed together as a model in this study.
ŞırnakTürkiye ÖZ Geleneksel el sanatlarının yok olmasının önüne geçebilmenin bir yolu da üretilen ürünlerin turizm sektöründe hediyelik eşya olarak değerlendirilmesidir. Bu çalışmada öncelikle el sanatlarının turistik ürünler olarak kullanılması çerçevesinde Şırnak iline özgü el sanatlarının (baston, kilim, Şal-Şepik vb.) bilinilirliğinin arttırılması ve turistik ürün olarak kullanılabilmesi üzerinde durulmuştur. Araştırmada nitel araştırma yöntemi kullanılarak öncelikle literatür taranmış daha sonra görsel unsurlarla Şırnak ilinin var olan geleneksel el sanatları potansiyeli ortaya konmuştur. Araştırmada elde edilen sonuçlara göre, kültür turizminin bir öğesi olan geleneksel el sanatlarının bulunduğu bölgeye başta sosyal, kültürel olmak üzere farklı boyutlarda katkı sağlamasının en önemli araçlarından biri turistik ürün olarak kullanılabilmesidir. Şırnak ilinde var olan el sanatları potansiyelinin yok olmasını önlemek ve turistik bir ürün olarak tanıtılması ve pazarlanması gerekmektedir.
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