Digital skills are now essential, not only in information and communications technology (ICT) jobs, but for employees across all sectors. The aim of this article is to detail how employees’ digital skills can be fostered through a Massive Open Online Course (MOOC), how such an offer is used and what the effects of such a measure are. Using an approach oriented at action research and design-based research activities, the authors describe the basics of their finding on existing European competence frameworks for digital skills and European projects that used MOOCs, the development and design of the MOOC, the evaluation on the basis of learning analytics insights and a questionnaire, as well as a reflection. The MOOC was offered as Open Educational Resources (OER) on the Austrian MOOC platform iMOOX.at from March to April 2021, with 2083 participants, of whom 381 fully completed the course (at end of June 2021) and 489 filled out the final questionnaire.

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Learning experience design (LXD), that is, the conscious design of learning experiences based on the principles and methods of the design discipline, is a term that is increasingly being used in the design of (digital) learning environments. The aim is to make learning a positive, exciting experience for the learner. This article will introduce the understanding of “learning experience design” and describe its application at Graz University of Technology (TU Graz). As creativity is a base for the design discipline, the organizational unit “educational technology” sees LXD as a chance to develop innovative, quality online teaching and learning materials. The article will show the application and results of LXD of several different projects and resources developed for teachers and students by the educational technology team at TU Graz: the student study progress dashboard, the TELucation website relaunch, and the development of a modifiable digital template for lecturer training.

The “Forum Neue Medien in der Lehre Austria” (fnma) is responsible for the development and introduction of a procedure to attest open educational resources (OER) competences and OER activities in higher education. The aim is to develop and implement a convincing and recognized procedure that succeeds in sustainably promoting and making visible OER activities and OER competences at Austria’s higher education institutions. Within this paper, the development of the Austrian OER certification approach, in other words its framework, will be addressed. A working plan and first results will be presented; among others, the competence framework and its compatibility with existing frameworks.

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