O propósito deste artigo é apresentar uma discussão sobre a integralidade como um paradigma, uma ideia-referência, do campo de conhecimento da Saúde Pública. Para isso apresentamos a exploração empírica dos elementos discursivos coletados numa rede de proteção social voltada ao adolescente dos quais deriva parte importante da prática de agentes de saúde. As experiências colhidas em campo a partir da ação dos articuladores da Política Municipal de Atenção à Criança e ao Adolescente, no Município de Suzano-SP, foram analisadas sob o ponto de vista de Gilles Lipovetsky. Essa análise situou a integralidade como ideia-referência proposta pelo campo de conhecimento da saúde pública, que questiona e provoca mudanças nas práticas médicas e de saúde inseridas na sociedade contemporânea, sobretudo no que se refere à atenção psicossocial.
The investigation has tried to comprehend the integrality notion of the Adolescent and Child Social Protection, in the city of Suzano, wich an important part of social and health agent´s practice forms from. For that, an empiric exploration of those actors´ discursive elements was conducted. The experiences collected in the field have allowed the understanding and reflexion of the notion of integrality in the Public Health Insurance knowledge. The research objectives were, as a priority, to characterize and put the integrality place inside that protection net in doubt; describing the experiences and reflecting over the integral attention at the action articulation inside the service net. The phenomenology was chosen as a methodological reference, setting itself up as two moments articulated between themselves: participant observation and semi-structured interviews. The subjects of the research were the Conselho Municipal de Defesa dos Direitos da Criança e Adolescente members, as articulators of the adolescent and child care city policy. The research was able to comprehend the integrality notion as idea/reference, concept which has emerged from the social agent searched and from which derives its actions in the adolescent health field, mainly on what concerns a psychosocial care.
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