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Purpose This study aims to present a systematic review of smart tourism articles using a meta-synthesis method. Effective systematic reviews are essential for assisting stakeholders in implementing smart destinations. A systematic comprehension of studies on smart tourism is needed regarding the various components of smart tourism destinations, the metrics to map these components and their expected results. This study creates a framework for understanding how smart tourism destinations are theorized and developed. Design/methodology/approach Based on the meta-synthesis approach, this study collects, analyzes and synthesizes relevant research in smart tourism published in online databases by following a predetermined review protocol. Findings This study contributes to the discourse on smart tourism destinations by increasing the knowledge on the subject of smart destinations in regard to different categories. The selected articles were analyzed according to the proposed research questions and classified into three main categories: components, measurement and outputs. This study presents a new archetype for developing smart destinations and addresses efforts to bridge the gap in this research field. Practical implications This paper is noteworthy for stakeholders because it provides a comprehensive vision into the components that influence the growth of smart destinations. The advantage of the proposed methodology is that it creates a framework for understanding how smart destinations are theorized. Furthermore, it is helpful to use qualitative methodologies that efficiently allow the analysis of related literature and that also offer conceptual insights. Originality/value The findings provide information that can be used to help shape a fully conceptualized understanding of the smart destinations concept and can also prove important in providing a guide for policymakers and stakeholders in the tourism industry who seek to intelligently develop tourism destinations.

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Given the fact that tourism is an important sector of many national economies, it is very essential to examine the factors which can help develop successful and smart tourism experiences. The importance of developing tourism destinations through smart technologies as a strategic tool to develop tourism has persuaded many countries to explore the implementation of these destinations, their models, components, and policies. The present study proposed a model for developing online tourism services in smart tourism destinations. The model was analyzed via structural equation modeling using SPSS (version 20) and Lisrel (version 8.8). The data analysis identified 21 components in six major dimensions which can affect smart tourism development: online content quality, access to interactive online services, end-user internet service, demand for online services, the utilization rate of location-based services, and level of online services. The identified factors can help researchers gain a better understanding of the factors affecting the development of smart destinations and recognize their importance and their degree of influence and power. It is recommended that more attention be paid to improving the quality of services provided to tourists for developing smart destinations.

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At present, e-banking is being considered not only as a competitive advantage, but rather as a competitive necessity for banks. The question that arises for the majority of users of ebanking is whether the e-banking technology in Iran is the same as other countries? Millions of Iranians already take advantage of e-banking technology and the number of e-banking user is increasing every day. In this paper we examines the factors that affect the adoption of e-banking and users tendency to use it and also the willingness of customers in using electronic banking or traditional banking. Research has shown that the factors of comparative advantage, the ability to view the results of using ebanking, the complexity or simplicity of the process, security, existing appropriate legal infrastructure, ease of use, and users' information literacy have an impact on the acceptance of e-banking by users. The results of this paper can help the managers of developing banks to achieve better distribution solutions for serving the customers.