Purpose -The purpose of this paper is to examine and discuss business ethics from an Islamic perspective. Design/methodology/approach -Descriptive, analytical, and comparative analyses are used. Findings -The study reveals several factors that affect Muslims' ethical behavior, including legal, organizational, and individual factors. However, there are factors that affect manager's unethical behavior; for example, stage of moral development, family influence and peer influence. The paper outlines some of the ethical guidelines that should be manifested in a Muslim manager, such as being trustful, honest, and consultative. Finally, the paper highlights some of the moral issues that seem to be common between Islam and other religions such as no lying, stealing, fraud, or deceit.Research limitations/implications -The paper provides insights into Islamic work ethics for Western managers and employees, enabling them to work more effectively with Islamic managers, employees, and business partners. It is believed that the paper will provide a better understanding of Muslim societies in general and Islamic managers in particular. It also has some implications for Islamic managers and employees who have to deal with ethical dilemmas as well as situations that offer potential benefits or gains and are considered unethical on a daily basis. It is also hoped that this paper will reinforce managers' Islamic behavior and make them more aware of the code of conduct on business. Practical implications -The findings presented in this research can be used by Western managers, employees, business partners, and academicians as a guide to Islamic work ethics in Muslim societies. Originality/value -The paper makes a contribution to the literature on Islamic work ethics. It is believed to be one of few studies investigating the issue of management ethics in Islam. The findings presented will be of genuine interest to Western and non-Western managers, employees, and academicians.
Executive SummaryReligion has a major impact on human behavior, social interactions, and social relations. This research article discusses the impact of Islam on managers' behavior. The impact is exerted from the five pillars of Islam: faith, prayer, alms, fasting, and pilgrimage. From the article, it is evident that such pillars have a direct effect on Moslems' behavior. Besides that, the article shows the significant impact of Allah supreme names on managers' behavior and style. Allah names have a direct interrelationship with management functions like planning, organizing, and directing. A Moslem manager, in fact, can use Allah supreme names as a guide to his management style and action. Finally, the article sheds light on major Islamic management principles and their effect on managers' behavior and perception. and is the recipient of several rewards and honors . Most recently he was selected as a Fulbright scholar where he had to teach cross-cultural management courses at Portland Community College,
Religion is a system of beliefs and practices that dictates individual response and interpretations regarding what is supernatural and sacred (Mukhtar, and Butt,2011). Religion is one of the most universal and influential social institutions that has strong influence on people’s belief, personal identity and value systems (Nooshin Ghodsimaab, 2016).The impact of religion on culture is exerted from the Quran and Sunnah (Abuznaid, 2006; Delener,1994).Religion has received little attention from consumer researchers mainly because they believe that the influence of religion on consumption processes are indirect and the topic of religion has no place in consumer behavior theories and literature.As a result of the widening gap and cultural conflict between the West and Muslim countries, many international companies have become negatively affected by the changes in the international environment, which is reflected in changes in consumer behavior (Al-Hayari et al., 2012).This research aims to discuss the impact of Islam on marketing practices and Muslim consumers’ behavior. A descriptive analytical approach using the interview method was used as a research tool for data collection.Conference papers in the field of Islamic marketing knowledge were consulted. Qur’anic quotes and Ahadiths (sayings and practices of Prophet Muhammad) are heavily used to best describe and explain Muslim consumers behavior. In addition, Muslim scholars and Imams (preachers) have been consulted on some issues for better definitions of Islamic terms and concepts.The findings of the study show that Islam has a major impact on Muslims’ buying behavior. Consumer behavior issues have become more heterogeneous because of cultural differences. This phenomenon makes it progressively important to understand factors impacting it (Abdellatif, Abu Auf, Meddour, Saoula, 2018).This paper will help marketers better address Muslim markets and Muslim consumer’s behavior taking into account that Halal food industry is growing in a number of markets in East Asia countries, North Africa , North America ,South America, Western Europe and the Middle East as the largest market.
“…Science will continue to surprise us with what it discovers and creates; then it will astound us by devising new methods to surprise us. At the core of science's self-modification is technology. New tools enable new structures of knowledge and new ways of discovery” (Kelly, 2014). How important is it for organizations to be socially responsible and ethical? This chapter will define ethics and corporate social responsibility (CSR), explain the competitive advantage of creating and maintaining an ethical organization, and discuss the role played by organizations and managers in enhancing ethics and corporate social responsibility. The main focus will be on Palestine Telecommunication Company's (PalTel Group) CSR program and its impact on Palestinian people and organizations. The chapter will conclude by shedding light on major opportunities and challenges facing PalTel Group and its CSR program. Background information is provided, as well as a literature review regarding ethics and corporate social responsibility within Palestine and Palestine Telecommunication Group. A brief discussion of a rival of CSRat PalTel's, Wataniya, has been made in order to ensure that the scope of the chapter's content is complete. The chapter, however, does not examine (employee treatment) nor PalTel Group's ethics policies and their impact on employees and their particular work attitudes. Further, the chapter does not explore how PalTel determines where to invest the resources in social and environmental programs to benefit the community and enhance business performance profitability and reputation. Nor does it measure the impact of CSR practices on competitive advantages, reputation and customer satisfaction. Green washing is common phenomenon in Palestine where almost all businesses claim to be scoring high in the social responsibility parameter. Apart from its academic contribution this chapter may also assist managers and senior officers in strategizing for their organizations in this age of social responsibility.
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