The expeditious development of information technology provides opportunities for new remote and monitoring critical systems to be performed based on IoT technologies and M2M communications. This paper discusses important QoS issues in IoT systems and suggests a new QoS model for critical IoT applications, where each information must be delivered only once and in real-time. The proposal is based on the MQTT protocol with dynamic QoS handling, accordingly to the information importance. A prioritization scheme is adopted using different traffic classes, considering specific requirements for real-time communications and reliable operations while reducing end-to-end delay, packet loss, bandwidth, and energy consumption.
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