The purpose of this study was to analyze the influence of the Islamic work ethic, competencies, compensation and work culture on the job satisfaction of four-star hotel employees, analyze the influence of the Islamic work ethic, competencies, compensation and work culture on the four-star hotel employees performance, analyze the effect of job satisfaction on four-star hotel employee performance, and analyze the influence of the Islamic work ethic, competencies, compensation and work culture through job satisfaction on the four-star hotel employees performance. The study was conducted in 20 four star hotels in South Sulawesi with a population of 2,491 hotel employees. A sample of 345 respondents used the Slovin formula. Data from the questionnaire were analyzed using the Structural Equation Model using AMOS 18. The results of the study found that directly, there were nine hypotheses that gave a positive and significant influence, namely; Islamic work ethic, competencies, compensation and work culture for employees job satisfaction, furthermore Islamic work ethic, competencies, compensation and work culture for four-star hotel employee satisfaction and performance. Indirectly, there is one hypothesis that provides a positive and significant influence, namely the Islamic work ethic through job satisfaction on the four-star hotel employees performance. Indirectly, there are also three hypotheses that are found that provide positive and insignificant influences, namely competence, compensation and work culture through job satisfaction on the four-star hotel employees performance. Overall, either directly or indirectly provide a dominant influence is positive and significant, is a hypothesis first, fifth and tenth, the variable Islamic work ethic positive and significant impact on job satisfaction and employee performance, seen from the total effect and probability value that is greater than the other hypotheses.

ABSTRACT

ABSTRACT

We have read the paper by Therese Dwyer Løken et al on "Collective Competence as an Enabler for Service Integration in Health and Social Care Services". 1 We congratulate the authors for their invaluable findings in the world of health management. Therefore, we would like to share our views on this study as well as provide input that can build on and develop this research if we wish to continue it in the future.The study conducted by Therese Dwyer Løken et al aims to prevent the negative consequences of fragmentation for service recipients by exploring what types of competencies stakeholders need and how collective competencies can drive service integration. 1 However, there are several studies that explore the competencies needed for service integration in urban health and social care organizations, and we suggest Therese Dwyer Løken et al to add to the objectives of this study related to other collective competencies that can encourage service integration so as to create synergies in improving health services in both urban and rural areas.This study used a single case study method, and the data consisted of focus group interviews and individual interviews with service recipients, family caregivers, professionals and managers and then the data were analyzed inductively and deductively. Regarding the single case study method, we suggest that Therese Dwyer Løken et al have done the right thing by using this method in the case studies conducted, but the group of interview cases should not only be limited to service recipients, family caregivers, professionals and managers but also suggested to stakeholders. Local authorities as well as decision-making officials, patients receiving direct services, health workers who are directly related, and several stakeholders who do play a role in making health decisions so that more valid and accurate data can be obtained in determining future results. 2 This has been done by Yousef s Khader et al who found that it is necessary to have resources, equipment and supplies, documentation, staff training, and the provision of health care services to support future health services by using the method of direct observation of the hospital and interviews with staff, primary health care and hospitals in order to be able to assess and evaluate the availability of various services. 3 The study conducted by Therese Dwyer Løken et al proved that knowledge of individual life situations relates to individual service recipients and their lives with diverse and complex needs and challenges related to mental health, substance abuse, physical health, and the social life in which service recipients and family caregivers increase the importance of knowing the uniqueness of each person's situation, including the individual's history, desires, goals, abilities and resources. Professionals and managers agree on the importance of having such knowledge. This study also proves that various diagnoses create complex challenges and needs, which require thorough and in-depth knowledge of all aspects of one's...