Background and purpose: The quality management field has been studied for more than 100 years dating back to the early 1900s when Fredrick W. Taylor is known as the father of Scientific Management, stressed the importance of quality inspection. This paper describes how quality management field has developed and evolved to date, particularly by tracking its focus over time. Design/Methodology/Approach: A systematic approach to literature review was adapted in this research. Identifying the gurus and the scholars in this field makes it possible for the researchers to review their works, which are, mainly, in the form of books and journal articles. Process in getting literature review that has been conducted include quality management in general, as well as ‘evolution of quality management’ and ‘development of quality management’ respectively in capturing the field of quality management and thus, illustrating how the quality management field has evolved over the time. Results: It appears that quality management literature have evolved through time, and as they evolved, the principles, systems, tools and techniques have changed. As a result of the study, this paper also provides the synthesis of quality management literature over time according to the key focus and gives a new perspective for the further research. Conclusions: The historical review allows the researchers to establish the pattern of quality – the ‘focus, principles, systems, and tools and techniques’ over time. Our observations have confirmed that as the focus has changed, the principles have also changed and as the principles have changed, the systems, tools and techniques also have changed in quality management field.
Mini Malaysia and ASEAN Cultural Park (MMACP) is one of the tourism spots in Melaka which showcases the Malay traditional houses from thirteen states in Malaysia. Most of the visitors viewing the houses depicting the culture of each states. Contrarily we revisited the park with a curiosity and we would like to know, “How far these Malay traditional houses portray the green architecture?” We designed this research in an exploratory, looking the Malay traditional houses found in MMACP and trace for their green architectural criteria. Through observation, we analysed the data from our field notes, photos, description found on the park's storyboards and explanations from the tour guides. We can conclude that the Malay traditional houses are green buildings that portray green architecture. From this research, we appreciate our forefathers' skills and wisdom, to build the houses that harmonise with the environment.
This chapter explores the key factors for selecting quality tools and techniques in industrial revolution 4.0, particularly in the smart manufacturing context. What are the factors determining which quality tools and techniques are more applicable in specific circumstances related to quality performance in Industrial Revolution 4.0? To answer this question, authors employ a multiple case study and an in-depth literature review as the research design approach. Two key data collection methods (qualitative methods) are used: (1) Primary data from face-to-face interviews with Toyo Memory Technology and Intel Malaysia (2) Secondary data from previous studies. This review, coupled with the case study analysis, leads to the identification of the real implementation of quality tools and techniques in the industries. The chapter can enhance the reader understanding of Industrial Revolution 4.0 and quality management practices as well as highlight opportunities for further research.
Mini Malaysia and ASEAN Cultural Park (MMACP) is one of the tourism spots in Melaka which showcases the Malay traditional houses from thirteen states in Malaysia. Most of the visitors viewing the houses depicting the culture of each states. Contrarily we revisited the park with a curiosity and we would like to know, “How far these Malay traditional houses portray the green architecture?” We designed this research in an exploratory, looking the Malay traditional houses found in MMACP and trace for their green architectural criteria. Through observation, we analysed the data from our field notes, photos, description found on the park's storyboards and explanations from the tour guides. We can conclude that the Malay traditional houses are green buildings that portray green architecture. From this research, we appreciate our forefathers' skills and wisdom, to build the houses that harmonise with the environment.
This chapter explores the key factors for selecting quality tools and techniques in industrial revolution 4.0, particularly in the smart manufacturing context. What are the factors determining which quality tools and techniques are more applicable in specific circumstances related to quality performance in Industrial Revolution 4.0? To answer this question, authors employ a multiple case study and an in-depth literature review as the research design approach. Two key data collection methods (qualitative methods) are used: (1) Primary data from face-to-face interviews with Toyo Memory Technology and Intel Malaysia (2) Secondary data from previous studies. This review, coupled with the case study analysis, leads to the identification of the real implementation of quality tools and techniques in the industries. The chapter can enhance the reader understanding of Industrial Revolution 4.0 and quality management practices as well as highlight opportunities for further research.
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