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This paper reports on a study undertaken in the Republic of Ireland during 2005 and is based on the experiences of children and young people who have lived with domestic violence. The objectives of the study were to explore the impact of domestic violence on children, identify their needs and recommend appropriate interventions to be brokered through a centrally based women's support service. Data were gathered from 70 participants, including 37 service providers/ volunteers, 11 mothers and 22 children and young people who had lived in violent environments. The data indicated that children respond in unique ways to living with domestic violence, and that services to meet their needs must be tailored to suit their individual situations. The impact of domestic violence on their lives manifested itself with regard to their sense of fear and anxiety in relation to themselves, their siblings and their mothers; their self-esteem and sense of being 'different', their relationships (including ambivalent relationships with their fathers); their experiences of education and their sense of a lost childhood. The final report for the study was based on the total data collection, but this paper will concentrate primarily on the material elicited from the children and young people.

A B S T R AC TThis paper reports on a study of service users' views on Irish child protection services. Qualitative interviews were conducted with 67 service users, including young people between 13 and 23. The findings showed that despite refocusing and public service management reforms, service users still experience involvement with the services as intimidating and stressful and while they acknowledged opportunities to participate in the child protection process, they found the experience to be very difficult. Their definition of 'needs' was somewhat at odds with that suggested in official documentation, and they viewed the execution of a child protection plan more as a coercive requirement to comply with 'tasks' set by workers than a conjoint effort to enhance their children's welfare. As in previous studies, the data showed how the development of good relationships between workers and service users could compensate for the harsher aspects of involvement with child protection. In addition, this study demonstrated a high level of discernment on the part of service users, highlighting their expectation of quality standards in respect of courtesy, respect, accountability, transparency and practitioner expertise.

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This article reports on the evaluation of a pilot project which tested the utility of a framework for the Assessment of Vulnerable Children and their Families in five health board (local authority) areas in the Republic of Ireland. The framework had been developed following a consultancy process with practitioners and managers from a number of disciplines. The evaluation sought to establish whether (1) use of the framework helped to standardise practice across a range of organisational environments, (2) the framework was effective in a range of family situations and circumstances, (3) the process of assessment was transparent, (4) the framework advanced collaboration between disciplines and (5) the materials were user-friendly. The methods used for evaluation were: semi-structured interviews, a review of case records, a postal survey of practitioners, an action learning set and consultation with an expert group. Findings indicated that the framework was largely successful in its aims, with weaknesses demonstrated principally in two areas, namely inadequate use of evidence for decision-making and deficiencies in documented information about children.