We aimed to identify positive change within the NHS as a result of the COVID-19 pandemic by assessing staff views on re-deployment, wellbeing and workplace satisfaction. DesignAn anonymous questionnaire was sent out to medical staff working across four major NHS trusts using SurveyMonkey. SettingWe surveyed staff working in NHS trusts across London and the surrounding areas. ParticipantsWe used a randomly selected range of medical, nursing and dental staff across multiple specialties, including those who were redeployed and those who were not. Main outcome measureWe reviewed positive and negative responses to binary questions.Staff surveyed felt a greater sense of workplace camaraderie and fellowship, and generally more appreciated as NHS caregivers than they had prior to the COVID-19 pandemic. It is clear that the pandemic has been a catalyst for reflection, as a majority of staff (71.43%) felt there was more mental health and wellbeing support accessible in their workplace now than there was a year ago, and 75.63% felt that COVID-19 had influenced their perspective on work-life balance. ConclusionThe first wave of the pandemic engendered positive change, and positive staff attitudes persisted in the face of a second wave due to ascribed support, appreciation, and co-worker camaraderie and fellowship.
Introduction Effective handover is vital for patient safety and good patient care. With shift patterns and junior members of staff with variable experience in Paediatrics, a structured handover tool is essential to make handover process effective and efficient. Aim To assess usefulness of a structured handover tool CHAPS. “C: Clinical picture H: History A: Assessment P: Plan S: Sharing of information” amongst junior members of staff in a busy Paediatric unit in a District general Hospital. Methods It was a prospective study. The handover tool CHAPS was introduced to junior members of staff. 4 weeks after introduction a structured questionnaire was sent to all junior members of staff contributing to handover to assess their opinion about this tool. The study was done over period of 6 weeks from October 2013 to November 2013. Results The questionnaire was sent to total 16 junior members of staff which included registrar, Paediatric trainee, GP trainee, Foundation trainee. 12 of 16 members of staff responded to the questionnaire. All 12 who responded agreed or strongly agreed that the tool makes handover efficient. 83% of respondents felt that CHAPS tool makes handover consistent for patients. 75% of respondents agreed that the tool gives optimum information about patients. All disagreed that CHAPS handovers system is poorly structured. Majority of members of staff (83%) felt that CHAPS handover tool has overall improved quality of handover and patient care. 10 out 12 respondents felt that CHAPS tool has helped them by increasing confidence in handing over patient care in a Paediatric unit. Conclusion “CHAPS” offers an efficient, consistent, sustainable and structured handover tool which works well in Paediatric setting. It helps junior members staff with limited Paediatric experience, structure their handovers resulting in improved quality of handover and patient care.
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