The article discusses the main directions of formation of regional system of training in the management of apartment buildings in the Altai Territory: personnel training for management organizations, homeowners associations (associations of property owners); independent evaluation of the qualifications of specialists in the field of housing; housing education for owners of apartment buildings, The issues of the use of professional standards in the development of educational programs for training in the management of multi-apartment buildings are considered. The necessity of creating a remote training system for specialists in the management of apartment buildings in the Altai Territory is substantiated. The concept of a cloud implementation of the distance learning system as a set of specialized web services is proposed. The questions of creating a system of independent assessment of qualifications in the field of apartment building management are considered. The issues of the development of housing education as a mandatory element of the training system in the management of multi-apartment buildings are discussed. The information and service portal “Housing Education in Altai” as a distance platform for housing education is proposed as a tool for self-organization of the population in addressing the management of multi-apartment buildings.
The article is devoted to the study of security mechanisms of the Tor network in order to determine the best set of tools that ensure user security in the Tor network. The components of the tor network, threats, and protection mechanisms for each component are highlighted. A program has been developed to automate the selection of the best set of security mechanisms for the Tor network.
This article consinders the problem of designing sustainable development tools for manager organizations of hoursing and communal service. The problem of applying the process approach to the management of apartment buildings is discussed in the example of the system of relationships between the owners of premises and management companies. The main business processes in a managing organization company are identified, which make up the pool of business processes of the CRM system as a tool for customer focus and sustainable development. On the example of the business process of dispatching and emergency maintenance of an apartment building, the technology of implementing a process approach to for managing the pool of business processes of the CRM system. When designing a mechanism for managing business processes in a CRM system for a management company, it is proposed to use processes and performance indicators of service management (ITSM) as a specialized option for implementing a process approach to management, which is widely used to manage services in IT companies. Proposal have been developed interation to methodological and technological approaches to solving the problem of creating a CRM system standard for client-oriented managing following organization in accordance with the new strategy for the development of housing and communal services. A cloud-based implementation of information support for managing relationship between managing organizations and owners of apartment buildings as a tool for sustainable development of the housing and communal cluster in also proposed.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.
customersupport@researchsolutions.com
10624 S. Eastern Ave., Ste. A-614
Henderson, NV 89052, USA
Copyright © 2024 scite LLC. All rights reserved.
Made with 💙 for researchers
Part of the Research Solutions Family.