COVID-19 is a threat to everyone’s health but can be especially devastating to older individuals. To prevent spread of the virus, social distancing has become the norm worldwide. However, with social distancing comes significantly less face-to-face interaction, which may be particularly harmful to older adults given their existing levels of loneliness. While social technologies can be used to provide critical social interaction during this time of necessary physical distancing, older adults tend to either lack access to these technologies or the skills and experience necessary to use them effectively. Once online, older adults face the additional challenge of being outsized targets of misinformation and scams, both of which abound in the context of COVID-19. In this essay, we discuss the challenges faced by older adults in their use of digital media for social connection in the present pandemic, as well as highlight some of the population’s untapped strengths which can be leveraged to help them live prosperous online lives. Finally, we provide recommendations for actions which key stakeholders can take to support older adults in this pursuit.
Prior research has documented exposure to fake news and online misinformation using large- scale data on individuals’ media use, which has provided important information about the scope and nature of people’s exposure to misinformation online. However, most of this work has made use of data collected during the 2016 US election, and far fewer studies have examined how exposure to misinformation online has changed since 2016. In this paper, we examine exposure to untrustworthy websites in the lead up to the 2020 US election using a dataset of over 7.5 million passively tracked website visits from a nationally representative sample of American adults (N = 1,151). We find that a significantly smaller percentage of Americans were exposed to untrustworthy websites in 2020 compared to in 2016 (as calculated by Guess et al. [2020]). While exposure was concentrated among similar groups of people as it was in 2016, levels of exposure appear to be lower across the board. There were also differences in the role online platforms played in directing people to untrustworthy websites in 2020 compared to 2016. Our findings have implications for future research and practice around online misinformation.
Older adults are especially susceptible to fake news online, possibly because they are less digitally literate compared to younger individuals. Interventions for older adults have emerged to improve digital literacy, although there has been little evaluation of their effectiveness in improving older adults’ resilience to fake news. We report the results of a digital literacy intervention for older adults administered during the 2020 U.S. election. The intervention was a 1-hour, self-directed series of interactive modules designed to teach concepts and skills for identifying misinformation online. Consistent with our pre-registered hypothesis, older adults (Mage = 67) in the treatment condition (N = 143) significantly improved their likelihood of accurately discerning fake from true news from 64% pre-intervention to 85% post-intervention. In contrast, older adults in the control condition (N = 238) did not significantly improve (from 55% to 57%). The treated older adults were also more likely to employ strategies for identifying misinformation online compared to pre-intervention and the control group.
Research using large-scale data on individuals' internet use has provided vital information about the scope and nature of exposure to misinformation online. However, most prior work relies on data collected during the 2016 US election. Here we examine exposure to untrustworthy websites during the 2020 US election, using over 7.5 million website visits from 1,151 American adults. We find that 26.2% (95% confidence interval 22.5% to 29.8%) of Americans were exposed to untrustworthy websites in 2020, down from 44.3% (95% confidence interval 40.8% to 47.7%) in 2016. Older adults and conservatives continued to be the most exposed in 2020 as in 2016, albeit at lower rates. The role of online platforms in exposing people to untrustworthy websites changed, with Facebook playing a smaller role in 2020 than in 2016. Our findings do not minimize misinformation as a key social problem, but instead highlight important changes in its consumption, suggesting directions for future research and practice.
Background As COVID-19 poses different levels of threat to people of different ages, health communication regarding prevention measures such as social distancing and isolation may be strengthened by understanding the unique experiences of various age groups. Objective The aim of this study was to examine how people of different ages (1) experienced the impact of the COVID-19 pandemic and (2) their respective rates and reasons for compliance or noncompliance with social distancing and isolation health guidance. Methods We fielded a survey on social media early in the pandemic to examine the emotional impact of COVID-19 and individuals’ rates and reasons for noncompliance with public health guidance, using computational and content analytic methods of linguistic analysis. Results A total of 17,287 participants were surveyed. The majority (n=13,183, 76.3%) were from the United States. Younger (18-31 years), middle-aged (32-44 years and 45-64 years), and older (≥65 years) individuals significantly varied in how they described the impact of COVID-19 on their lives, including their emotional experience, self-focused attention, and topical concerns. Younger individuals were more emotionally negative and self-focused, while middle-aged people were other-focused and concerned with family. The oldest and most at-risk group was most concerned with health-related terms but were lower in anxiety (use of fewer anxiety-related terms) and higher in the use of emotionally positive terms than the other less at-risk age groups. While all groups discussed topics such as acquiring essential supplies, they differentially experienced the impact of school closures and limited social interactions. We also found relatively high rates of noncompliance with COVID-19 prevention measures, such as social distancing and self-isolation, with younger people being more likely to be noncompliant than older people (P<.001). Among the 43.1% (n=7456) of respondents who did not fully comply with health orders, people differed substantially in the reasons they gave for noncompliance. The most common reason for noncompliance was not being able to afford to miss work (n=4273, 57.3%). While work obligations proved challenging for participants across ages, younger people struggled more to find adequate space to self-isolate and manage their mental and physical health; middle-aged people had more concerns regarding childcare; and older people perceived themselves as being able to take sufficient precautions. Conclusions Analysis of natural language can provide insight into rapidly developing public health challenges like the COVID-19 pandemic, uncovering individual differences in emotional experiences and health-related behaviors. In this case, our analyses revealed significant differences between different age groups in feelings about and responses to public health orders aimed to mitigate the spread of COVID-19. To improve public compliance with health orders as the pandemic continues, health communication strategies could be made more effective by being tailored to these age-related differences.
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