Building on an emerging literature concerning algorithmic management, this article analyzes the processes by which food delivery platforms control workers and uncovers variation in the extent to which such platforms constrain the freedoms—over schedules and activities—associated with gig work. Drawing on in-depth interviews with 55 respondents working on food delivery platforms, as well as a survey of 955 platform food delivery workers, we find that although all of the food delivery platforms use algorithmic management to assign and evaluate work, there is significant cross-platform variation. Instacart, the largest grocery delivery platform, exerts a type of control we call “algorithmic despotism,” regulating the time and activities of workers more stringently than other platform delivery companies. We conclude with a discussion of the implications of the spectrum of algorithmic control for the future of work.

Building on Karl Mannheim's theory of generations, this address argues that U.S. Millennials comprise a new political generation with lived experiences and worldviews that set them apart from their elders. Not only are they the first generation of "digital natives," but, although they are more educated than any previous U.S. generation, they face a labor market in which precarity is increasingly the norm. And despite proclamations to the contrary, they confront persistent racial and gender disparities, discrimination against sexual minorities, and widening class inequality-all of which they understand in the framework of "intersectionality." This address analyzes the four largest social movements spearheaded by college-educated Millennials: the young undocumented immigrant "Dreamers," the 2011 Occupy Wall Street uprising, the campus movement protesting sexual assault, and the Black Lives Matter movement. All four reflect the distinctive historical experience of the Millennial generation, but they vary along two cross-cutting dimensions: (1) the social characteristics of activists and leaders, and (2) the dominant modes of organization and strategic repertoires.

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We examine an important recent organizing success of the US labour movement: the 'Justice for Janitors' campaign in Los Angeles. This campaign has spanned a complete business cycle and shows the union's capacity for growth over time. It illustrates the potential for unions to overcome pro-employer bias of labour laws, as well as their efficacy in appealing to the wider public. It exposes the importance of building coalitions, as well as the value of union analysis of legal, industrial, and political conditions. Our analysis suggests conditions under which unions might survive and thrive in the service sector in the twenty-first century. Copyright Blackwell Publishers Ltd/London School of Economics 2002.