Abstract:In order to solve the problem of untrustworthy interactive process in distributed cooperative work environment, this paper, firstly, proposes a notion of "human-information system trusted interaction" and provides the basic research framework. Secondly, this paper illustrates the meaning of this notion and studies the characteristics of the trustworthiness about the human-information system trusted interaction. Finally, we analyses the key factors influencing the human-information system trusted interaction and puts forward a three-layer trustworthy interactive model based on agent. A trustworthy interaction management layer is inserted between users and information system. The management layer includes 5 agents. The Interaction agent and negotiation agent track and collect data of interactive behavior; monitor agent maintains global clock to guaranty temporal consistency; assessment and analysis agents used for determining abnormal interactive behaviors; and feedback agent is used for giving user prompt and early warning. To use this model, we constructed a trustworthy interaction chain of human-information system. Due to the each link of the chain is monitored and managed by the management layer, the trustworthiness of interaction process is guaranteed.
In order to solve the problem of untrustworthy interactive process in distributed cooperative manufacturing environment, we proposed a method combining intelligent agent and interactive Process Control. The method inserts a trustworthy interaction management layer between users and information system. The management layer includes 5 agents. Interaction agent and negotiation agent track and collect data of interactive behavior; monitor agent maintain global clock to guaranty temporal consistency; assessment and analysis agent used for determining whether abnormal interactive behaviors; and feedback agent used for giving user prompt and early warning. To use this method, we constructed a trustworthy interaction chain of human-information system based on intelligent agent technology. Due to the each link of the chain is monitoring and managing by the management layer, the trustworthiness of interaction process is guaranteed.
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