In the post-COVID-19 era, the hospitality sector may witness a wider use of mobile payment services (MPS) not requiring physical contact. But consumers may postpone adoption of MPS in wait for a more attractive iteration. Given consumers' reluctance to adapt to such services, an investigation into MPS adoption postponement and the factors contributing to it is thus needed. Our research model extends the innovation resistance theory by including two behavioral measures (privacy concerns and visibility) and examining how security concerns moderate the associations between them. We analyzed data from 308 respondents who had previously purchased accommodation and transportation services using MPS, employing structural equation modeling to test the research model. The crucial factors we identified were usage barrier and image barriers, privacy concerns, and visibility. Furthermore, security concerns significantly moderated the association between image barrier and MPS adoption postponement in the hospitality sector. The present study thus has important theoretical and practical implications for hospitality managers, particularly for understanding consumers' behavior toward MPS use and how to leverage these services accordingly. Finally, we suggest that future researchers may investigate the factors causing the adoption postponement of other technological innovations in this sector.

Green innovation could become a valuable firm resource for establishing competitive advantage while simultaneously contributing towards sustainable development; in other words, green innovation has the potential to address the dilemma between consuming available resources and preserving them for the future. However, there is a dearth of studies systematically examining the present structure and future scope of research on green innovation as a firm resource. Seeking to explain the sustainable development dilemma of green innovations through the theoretical perspective of the resource‐based view of the firm, we address this gap with a comprehensive bibliometric analysis of 951 relevant articles. The key contributors to the extant literature are recognised with bibliographic coupling, citation analysis and co‐authorship analysis. A co‐citation analysis identifies four major thematic areas of research: green supply chain management, green product design, corporate environmental responsibilities and social sustainability. Further, a dynamic co‐citation analysis tracks the progression of these thematic areas. Content analysis of the thematic areas provides insights into the status of the research domain. This study also contributes to the extant literature by identifying prestigious articles on green innovation as a firm resource, analysing the co‐occurrence of keywords and suggesting future research agendas.

This study, at the intersection of gender, entrepreneurship and innovation, investigates the impact of women leadership (vis-a-vis men) on innovation by SMEs in an emerging economy context. Drawing from the institution-based view, we examine the moderating role of regional formal institutions and informal gender norms on the innovativeness of women-led SMEs in India. Using data obtained from the World Bank Enterprise Survey and World Value Survey, and deploying the Poisson regression method, we find that, overall, women-led SMEs perform better than men-led SMEs in innovation breadth. Interestingly, the regional formal institutional quality negatively moderates the relationship between having a female entrepreneur and firm innovation breadth. In addition, regional gender role expectations act as a positive moderator between having a female entrepreneur and firm innovation breadth. Further, the increase in innovation breadth under unfavourable formal institutional quality and informal gender norms is larger for non-technological innovation than for technological innovation.

Purpose This study aims to investigate the external knowledge search behaviors in terms of search breadth and search depth in family firms and the resultant product innovation in Indian context. The authors theorize the mediating role of absorptive capacity (potential and realized absorptive capacity) between knowledge sourcing from external sources and product innovation. Further, the authors examine the moderating role of crucial internal social capital of the family firm in enhancing the use of external knowledge for firm innovation activities. Design/methodology/approach The study uses a quantitative research design taking single informant for collection of data from 151 family small and medium enterprises in automotive sector in India. The authors use structural equation modeling to test hypothesized relationships. Findings The findings indicate that both search breadth and search depth of family firms are positively associated with product innovation in family firms. The authors also find evidence for partial mediating role of potential and realized absorptive capacity in the relationship between search breadth and innovation and search depth and innovation. The results show how family firms learning taking place while scanning external knowledge sources in terms of external absorptive capacity routines. Finally, the authors find that family firm internal social capital positively moderate the relationship between search breadth and depth, and product innovation. Practical implications Family firms need to innovate to remain relevant in the long-run and as such development of superior capabilities is of great significance to them. Family firm managers must be open to external knowledge as such knowledge help them improve the firm level of innovation through absorptive capacity. Further, family firms must realize and act upon the importance of their social capital for the integration and utilization of acquired knowledge. Originality/value This paper is amongst a few papers that take dynamic capability views of innovation in family firms wherein the authors theorize how external search breadth and depth lead to the development of potential and realized absorptive capacity in family firms. The importance of family firm internal social capital as a strong integrating and knowledge sharing mechanism that helps family firms transform external knowledge into innovation is also highlighted.

PurposeThis paper presents a systematic review of 94 research articles in the domain of gender and firm innovation to map the area and infer future research avenues. The literature captured in this review includes seven theoretical, 16 qualitative and 71 quantitative studies from over 50 journals, examining the role of gender in firm innovation in over 100 countries.Design/methodology/approachThis research utilises a reproducible systematic literature review process to identify prominent theoretical and empirical studies.FindingsThe findings suggest that the area is growing and presents interesting opportunities. However, it is observed that empirical investigations are primarily influenced by literature from the Anglo-Saxon areas and give little attention to contextual intricacies of emerging market countries. Among quantitative studies, three main themes of gender are addressed unevenly. They are Top Management Team (TMT) diversity level, R&D team diversity level and individual entrepreneur level studies. Six interesting research avenues are proposed as a major outcome of the review.Originality/valueThis review is one of the first of its kind to extensively review the literature of gender and firm-level innovation. The review consolidates and widens the understanding of the relationship between gender variables and firm innovation-related variables to advance the discussion in the domain by presenting research gaps and questions gleaned from the articles. To this end, the review presents six promising research avenues in the area of gender and firm innovation.

This study aims to identify the key dimensions that constitute a mature e-Government ecosystem through a systematic review of the existing e-Governance maturity models and a meta-ethnographic approach. The study identifies online presence, facilitating interaction, integrated ecosystem, online payments, and participatory e-Democracy as the five key dimensions of mature e-Government systems. Summarizing the extant research on the e-Governance maturity models, the study contributes towards extending the existing literature and provides valuable information useful to the practitioners.

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