Organisations have been approaching servitisation in an unstructured fashion. This is partially because there is insufficient understanding of the different types of Product-Service offerings. Therefore, a more detailed understanding of Product-Service types might advance the collective knowledge and assist organisations that are considering a servitisation strategy. Current models discuss specific aspects on the basis of few (or sometimes single) dimensions. In this paper, we develop a comprehensive model for classifying traditional and green Product-Service offerings. Our work is not purely environmentally focused; instead, it combines business and green offerings in a single model. We describe the model building
Despite the huge body of academic literature on inventory management of maintenance spare parts, few companies seem to deliberately use the proper approaches and tools for a factual and quantitative assessment. Detaining or not stocks of a spare item, deciding upon the right level of inventory, forecasting its sporadic consumption are just some of the evidences of the complexity and criticality underlying the daily decisions the management of a company has to undertake. The objective of the paper is to provide a stepwise decision-making path in order to orienteer an industrial manager on how to pragmatically handle the management of maintenance spare parts in a company. The framework is structured into five sequential steps: part coding, part classification, part demand forecasting, stock management policy and policy test and validation. Its applicability is demonstrated by making use of a real business case where it has been successfully adopted
This paper illustrates the results of an empirical study involving 21 engineer-to-order (ETO) companies, operating in the machinery-building industry. The study investigates the needs and requirements of such companies in terms of software support for governing the businesses, with particular emphasis on production planning and control (PPC) processes. An empirical analysis investigated two main aspects: (i) the set of business activities performed by the companies in the analysed industry and (ii) the relevant, high-level software functionalities required for the execution of such activities. As an answer to the observed compelling need for reviewing the general approaches to PPC in machinery-building companies, we develop an empirical, high-level production planning and scheduling reference framework, encompassing all the activities involved in the order fulfilment process.
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