The article examines the impact of technology on career services practitioners and administrators, our customers, the educational system, and the society in general. It attempts to identify some of the different paths along which technology is moving, and how these different paths will impact our profession, delivery systems, and the need for training on one hand, and on the other, how we communicate, live, and survive in our ever changing society. Technological advances may not follow what we think should happen, nor can we undo what has already happened, so our focus will be on the future, or what could happen. The authors present a description of some of the uses of technology in career services, like virtual fairs, job posting programs, chat rooms, resume programs, work study employment, and basic career service web sites. They also address concerns regarding who is attempting to provide services to our students, what credentials and/or training those individuals possess, and the purpose of their efforts.
Your campus already has one of the most important resources for creating an optimal environment-its students. Admissions offices expend many resources recruiting top notch students, and retention offices look for ways to keep them. One important way to attract and retain students is by providing opportunities for the students to become engaged in meaningful work. Students as a work force have been important to most campuses for many years, historically working as typists, filers, gophers, painters, etc. However, given the opportunity, students would choose a setting that would foster more growth through diverse duties and increased responsibility. Winston and Ender (1988) found &dquo;statistically significant differences among programs using paraprofessionals because (a) they are less costly staff, (b) they are more effective than professionals, (c) the program aids in the paraprofessional's personal development, and (d) the program enables the college to provide more services to more stu-dents&dquo; (p. 467). These results, reporting the effectiveness of a paraprofessional program, are supported by many authors (Arnold et al.
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