The objective ofthis paper is to describe the IDEF-0 (Integrated Computer Aided Manufacturing (ICAM) Definition Part 0) language and to show how it can be utilized as an effective planning and problem solving tool. The relationship between specific requirements of the system planning process, as reflected in current models of systems planning, and features of the IDEF-0 language are examined.
In today's climate of renewed interest in Total Quality Management (TQM) there exists the question "So what is new?" Quality in the past has often been an after the fact inspection process where todays quality effort is to eliminate quality problems through a work culture that prevents problems through design, planning, and good management practices.Some enterprises are having difficulty achieving the improved quality that the TQM process is touted to provide. We believe that there are specific actions that can be taken to improve the situation. This paper discusses the need for an enterprise to begin the development of a TQM process by better understanding its structures, functions, and performance in the context of a totalhntegrated operation. From this knowledgebase the enterprise can set objectives, define strategies, and plan an effective application of the TQM process and the use of resources that match an enterprise's strengths and weaknesses. The methodology, techniques, and tools for analyzing, planning, and change management that empower an enterprise to effectively apply TQM are presented and discussed. When-planning and developing a new enterprise, special care should be taken to design-in TQM.
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