Organizations are facing stiff competition in the ever‐changing global
market‐place and are sure to face increasing battles in the future. To
position themselves for success in the coming decade, many organizations
are making the transition to an empowered workforce. In an empowering
environment, those closest to the job are given the responsibility to
make decisions regarding their own work, and many times, their own
customers. Implementing self‐directed teams is a step towards achieving
an empowered culture. Details the five necessary steps for successful
team implementation including: the six‐step process for designing teams,
adopting team selection systems, addressing new training needs,
initiating leadership transitions and changing roles, and rewarding team
rather than individual performance.
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