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No abstract

If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.comEmerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online products and additional customer resources and services.Emerald is both COUNTER 4 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation. AbstractPurpose -The purpose of this article is to identify and apply an appropriate methodology for evaluating and ranking potential suppliers. Design/methodology/approach -Essential characteristics of suppliers that must be considered in the supplier selection process are identified. Risk to the disruption of company operations as it relates to the reliability of suppliers is described as a reliability chain. Findings -The analytic hierarchy process (AHP) is shown to be the appropriate methodology for evaluating and ranking potential suppliers. Practical implications -The case study demonstrates how the AHP can serve as a valuable methodology for ranking and selecting suppliers. Originality/value -The case study shows that the AHP can be used to evaluate and rank current and potential suppliers based on multiple criteria of supply reliability.