A February 2014 iteration of Facebook's software upgraded the number of options for gender identification from 2 to 58. Drawing on critical theoretical approaches to technology, queer theory, and insights from science and technology studies, this iteration is situated within a 10-year history of software and user modifications that pivot around gender. I argue that the gender binary has regulated Facebook's design strategy while the co-existence of binary and non-binary affordances has enabled the company to serve both users and advertising clients simultaneously. Three findings are revealed:(1) an original programming decision to store three values for gender in Facebook's database became an important fissure for non-binary possibilities, (2) gender became increasingly valuable over time, and (3) in the deep level of the database, non-binary users are reconfigured into a binary system. This analysis also exposes Facebook's focus on authenticity as an insincere yet highly marketable regulatory regime.
In recent years, several popular social media platforms have launched freeform custom gender fields. This decision reconstitutes gender categories beyond an oppressive binary only permitting "males" and "females." In this work, we uncover many different user-facing gender category design strategies within the social media ecosystem, ranging from custom gender options (on Facebook, Google+, and Pinterest) to the absence of gender fields entirely (on Twitter and LinkedIn). To explore how gender is baked into platform design, this article investigates the 10 most popular English-speaking social media platforms by performing recorded walkthroughs from two different subject positions: (1) a new user registering an account, and (2) a new advertiser creating an ad. We explore several different spaces in social media software where designers commonly program gender-sign-up pages, profile pages, and advertising portals-to consider (1) how gender is made durable through social media design, and (2) the shifting composition of the category of gender within the social media ecosystem more broadly. Through this investigation, we question how these categorizations attribute meaning to gender as they materialize in different software spaces, along with the recursive implications for society. Ultimately, our analysis reveals how social media platforms act as intermediaries within the larger ecosystem of advertising and web analytics companies. We argue that this intermediary role entrusts social media platforms with a considerable degree of control over the generation of broader categorization systems, which can be wielded to shape the perceived needs and desires of both users and advertising clients.
Background Bumble is a self-declared “feminist” dating app that gives women control over initiating conversations with potential matches. Analysis Through a material-semiotic analysis of Bumble’s software and online media about the app, this article critically investigates how gender, sex, and sexuality are produced and given meaning by Bumble’s programmed infrastructure.Conclusions and implications Since the epistemological underpinnings of Bumble’s design centre gender as the solitary axis of oppression, the authors argue that the app’s infrastructure generates an ontological relationship between gender, sex, and sexuality that narrows the capacity to achieve its creators’ stated social justice objectives. Several infrastructural failures are detailed to demonstrate how control and safety are 1) optimized for straight cisgender women, and 2) contingent on the inscription of an aggressive form of masculinity onto straight male bodies.RÉSUMÉ Contexte Bumble est une application de rencontres prétendument « féministe » qui donne aux femmes le pouvoir d’initier des conversations avec des compagnons potentiels.Analyse Cet article effectue une analyse sémiotique matérielle de Bumble et de commentaires en ligne sur cette application dans le but d’examiner comment l’infrastructure programmée de Bumble produit le genre, le sexe et la sexualité et leur donne du sens.Conclusions et implications Bumble a une perspective épistémologique selon laquelle le genre est la seule source d’oppression. Or, d’après les auteurs, ce point de vue encourage un rapport ontologique entre genre, sexe et sexualité qui entrave la capacité des créateurs à atteindre leurs objectifs de justice sociale. Cet article recense plusieurs échecs infrastructurels de l’application afin de montrer comment le contrôle et la sécurité 1) conviennent principalement aux femmes cisgenres hétérosexuelles et 2) supposent une masculinité agressive inscrite sur des corps mâles hétérosexuels.
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