This paper presents an evaluation of a multimedia training programme, supported by a video‐conference link, for senior school staff in the use of a computer‐based Management Information System and the subsequent impact on the school organisation. The training took place as a part of the Education Departments' Superhighways Initiative. Two years later the impact of this initiative on school management practice was examined and the implications of subsequent patterns of staff use of ICT in management assessed. Results indicate that change strategies should involve attention to the totality of the relevant school system and should provide for professional dialogue and participation in the process.
Do heads make 'rational'. decisions? Instances from case studies of comprehensives show that cultural forces restrict possibilities of 'rational' action. The article warns against business theory and concludes we need to know more about how people in schools make choices.
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