Tools for eliciting and managing product requirements are now well-established in some fields of engineering. These tools primarily focus on linking objective, functional customer requirements to the product's properties. Whilst there have been advances in identifying human factors requirements, the elicitation of the customers' subjective requirements of a product remains a challenge. This article reports a comprehensive case study in the use of affective engineering to elicit the subjective requirements for moisturizer packaging. The methodology uses focus groups and surveys to elicit subjective requirements. The results of semantic questionnaires are reduced using principal components analysis to translate the subjective requirements into values for physical properties of the packaging. The resulting requirements for surface textures, shape, and color were validated using questionnaire responses to prototype packaging. The study highlights research issues associated with recombining stimuli that have been tested separately.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.
hi@scite.ai
10624 S. Eastern Ave., Ste. A-614
Henderson, NV 89052, USA
Copyright © 2024 scite LLC. All rights reserved.
Made with 💙 for researchers
Part of the Research Solutions Family.