Purpose – The purpose of this study is to examine the effect of work-family conflicts (WFC) on job stress and its subsequent impact on job satisfaction among the police officials. It also examined the moderating effect of the social support from organisations between employees’ job stress and satisfaction. Design/methodology/approach – The authors conducted a survey on 599 police officials associated with 20 police stations in New Delhi, India. The study involved a hierarchical regression analysis to examine the relationship between independent (WFC) and dependent (satisfaction) variable with the mediator (stress) as well as the moderator (social support). Findings – The findings revealed that stress mediated the relationship between WFC and satisfaction of the police officials. Further, social support acted as a moderator between their job stress and satisfaction. Practical implications – The study findings added a new chapter in the existing literature by developing a comprehensive framework that considers different dimensions, i.e. WFC and job stress in Indian context. Originality/value – The study has originality and offers value to police organisation as it focuses on police officials, and explores their WFC and job stress and its subsequent effect on their job satisfaction.

The paper aims to clarify the impact of Teenager–peer interaction and Enduring Product involvement (measured in terms of pleasure and sign associated with the possession of product) in the family purchase decision for the electronic items. It proposes that how the teenagers interaction with peer have an impact on family decision making process. The study aims to expand the domain of Consumer (family/Household) decision making by including a broader range of teenagers influence and the product involvement in day to day life. The study is based on the teenagers influence in the family’s purchase decision making in the purchase of electronic items. The study was done in India. A sample of 230 students has been taken. Confirmatory factor analysis (CFA) and Structural Equation Modelling (SEM) has been used for analysis. The paper provides a significant relationship among Teen-peer interaction and family purchase decision making process. As per the findings of this paper we conclude that the more the teenagers interact with peer, the more they contribute in the initiation stage of the family decision-making process. Similarly the teenager’s enduring involvement (measured in terms of pleasure) construct have a significant influence on the final decision making i.e. it significantly explains teen’s contribution to the purchase decision.

Purpose – The purpose of this paper is to investigate the mediating role of self-esteem in the relationship between parent-adolescent relationship and adolescent compulsive buying behaviour. Using a sample of 300 adolescents (15-18 years) in India and the structural equation modelling technique, the findings reveal that self-esteem mediates the relationship between parent-adolescent relationship and adolescent compulsive buying behaviour. Design/methodology/approach – The present study is the first to experimentally manipulate important parent-adolescent relationship and measures its impact on compulsive buying among a sample of 15-18-year old adolescents. Next, the authors investigate the mediating role of self-esteem for the above relationship. Confirmatory factor analysis and structural equation modelling have been used in the study. Findings – The study also establishes that familial conflict and cohesion acts as major sources of adolescent compulsivity. The authors have also examined the mediating role of self-esteem on the above relationships and found that adolescents’ compulsivity varies with the level of self-esteem (i.e. higher level of self-esteem leads to lower levels of adolescents’ compulsivity). The practical and theoretical implications are discussed within the context of adolescents’ compulsivity. Originality/value – The study makes some inimitable and significant contributions to the literature. It portrays one of few studies to investigate compulsive buying during adolescence period – a hard to reach population. Here authors experimentally manipulate parent-adolescent relationship to investigate its impact on compulsive buying. The study’s findings in regard to mediating effect of self-esteem on the parent-adolescent relationship and adolescents’ compulsive buying behaviour suggest that compulsive buying begins during adolescence period and is a common coping strategy for both boys and girls.

Purpose – The purpose of this paper is to investigate the impact of family communication patterns (FCPs) on adolescents’ choice of conflict resolution strategies during family holiday planning. Design/methodology/approach – The paper is framed by and builds on the literature on the adolescents’ choice of conflict resolution strategies and the FCP. The sample was collected using a survey among 400 adolescents in India. Exploratory factor analysis, confirmatory factor analysis and structural equation modelling have been used to analyse the data. Findings – The paper provides a significant relationship between FCP and the choice of conflict resolution strategies. The study findings suggested that adolescents’ choice of resolution strategy depends on the type of communication environment in the family. It has been seen that adolescents have more say in concept-oriented families and use different types of resolution strategies compared to socio-oriented families. Practical implications – The present study has considerable implications for the marketers and the academicians. Through FCP, marketers will be able to segment the families and, hence, may introduce efficient and competent marketing strategies and promotional campaigns. Originality/value – The paper offers insights into the choice of conflict resolution strategy by adolescents’ in different FCPs. The study has originality and offers value to marketers as it focuses on adolescents, and explores their perceptions about their influence during the decision process.

Tourists revisit intention (TRIs) is an important factor in achieving success in a highly competitive tourism marketplace. To support tourism marketers, this study developed a scale that measures the destination attributes associated with TRIs. Following a rigorous scale development procedure, the study found a 10-dimensional construct that affects TRIs. The data support internal consistency as well as validity (i.e., content, construct, convergent and discriminant) of the scale and the dimensional structure of destination attributes affecting TRIs. The theoretical and managerial implications of the study’s result are discussed. This study also enables destination managers to have practical information about the tourists and to increase TRIs by providing better services. To recognize and to understand the destination attributes that strongly affect TRIs and resulted in positive word of mouth, the article begins with reviewing existing literature on memory, experience and TRIs.