In this paper, we present an empirical investigation to measure the relative efficiency of seven health care centers in province of Semnan, Iran, which were under the coverage of social security organization of Iran. The proposed model of this paper uses a hybrid of balanced score card and data envelopment analysis for performance measurement. The proposed sudy uses four perspectives of balanced score card including learning and growth, internal process, customer and financial perspectives and within each perspective, data envelopment analysis is adopted so that the outputs of each perspective are used as inputs of the other perspective. The preliminary results indicate that all seven units perform relatively well and the overall efficiency of all units in this province is 0.769.
One of the primary concerns of many governmental agencies is to create job and working opportunities. The job creation is often promoted by loans devoted from the banks. This paper performs an empirical study to measure the relative efficiency of job creation from year 2002 to 2010 in different cities including Semnan, Dameghan, Shahrood, Garmsar and Mahdishahr located in west region of Iran. The proposed model of this paper uses data envelopment analysis where there are two inputs including the granted loans to private sector and the job applicants and two outputs including the assigned to work and the number of jobs created. The results indicate that the city of Garmsar represents the highest efficiency and Damghan maintains the lowest efficiency.
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