Catalogers in academic libraries who belong to ALA’s Technical Services Division were surveyed to determine if and how their job functions have changed over the past ten years. The 271 respondents indicated a change from print to electronic formats, involvement of nonprofessionals in higher levels of cataloging, a trend toward outsourcing (particularly, copy cataloging and foreign-language materials), and more cataloging of specialized items, audiovisual materials, and digital documents by professional librarians. The latter now use their expertise to edit problematic records, engage in managerial tasks, catalog and attempt authority control of Internet resources, do Internet training or Web page design, and use HTML. More and more catalogers are involved in activities formerly in the domain of systems librarians (selecting and implementing catalog products, database maintenance, etc.).

Reviews the problems posed by international students in higher education in the USA, and some of the difficulties they encounter. Specifically relates these problems to the provision of library services and, more specifically, to bibliographic instruction. Reports on a survey from the University of Toledo to examine foreign students′ background knowledge of academic libraries and to develop a programme to meet the special needs of this multicultural group. Presents specific conclusions and recommendations.

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How have the roles of cataloguers evolved over the past decade due to the impact of automation When cataloguers in academic libraries in England were surveyed it was found that 97 per cent work with a fully automatic online public access catalogue; all catalogue online, and share records with some bibliographic utility, of which RLIN and BLCMP are the most popular. Professional staff size had decreased at 50 per cent of the institutions with means of 4.5 professionals and 4.8 support staff members. The average percentage of professional cataloguers per library was about 53 per cent. Roles that were greatly expanded included cataloguing of digital documents and Internet resources, authority control, and database management. Of the respondents, 65 per cent are now involved in e‐mail discussion groups where ten years ago none were. Administrative functions have also increased as 50 per cent of the cataloguers are now heads of bibliographic access departments.