No abstract

No abstract

No abstract

The challenge of companies in today's turbulent business environment is to identify customers' requirements when technology platforms and products are still in development and customers lack experience with the products. This paper presents experiences from piloting new technologies in telecommunications industry and proposes piloting as a means to introduce new products and applications. To date, piloting has been mostly considered as black box; there is no general or facilitated description for piloting process. This study opens piloting up to a process embedded in new product development (NPD). This study validates the probe and learn process and shows the importance of customer involvement in providing new innovations and enhancement ideas in technologically advanced environment. This paper presents and facilitates the actual process of piloting in order to manage it. Benefits of piloting are verified.

No abstract

Abstract. Software measurement forms a sound basis for monitoring software development process and software product quality. Implementing software measurement is, however, difficult and creates several challenges and possible pitfalls. These challenges include the establishment of measurement practices, effective metrics collection and the use of collected metrics to improve development practices or product. Automated software measurement can have a significant role when adopting software metrics for systematic use. This paper is based on the results of a measurement automation project at Nokia Mobile Phones during the years of 1999-2000. This paper describes the experiences from defining metrics for controlling new SDL based development practices. The process through which the automation was implemented is described in detail and implications of the findings are discussed.