BACKGROUND 5S is considered as a foundation for lean, because of its ability to eliminate wastes from non-value added activities or waste from human motion. It is a structured program to systematically organise workplace and boost the morale of workers, promoting a sense of pride in their work. The objectives of the study are to reduce the process wastes, smoothen the process flow, improve the storage facilities, safety and security through 5S techniques at a selective biomedical engineering department; to measure the improvement in 5S audit scoring before and after 5S implementation. MATERIALS AND METHODS An experimental study was carried out in Yenepoya Medical College Hospital, Mangalore. The effectiveness of 5S techniques were assessed by using 5S audit checklist with rating score of each component (audit score ranging from 0 to 5). Photographs before and after the implementation of 5S techniques in this study were captured. RESULTS Improvement was observed at the biomedical engineering department that was reflected from the fact that the audit score had increased from 31.79% to 91.794%. Paired t-test was 8.5673 at p < 0.0010. CONCLUSION 5S technique is an inevitable tool to enhance the productivity, safety, acceptable working environment, optimal inventory management and resultant financial benefits of saving inventory cost, smooth workflow, uninterrupted access to materials and tools as and when required. This technique has stood the test of time for improving quality in various organisations such as healthcare, industrial area, business sectors and educational institutions and so forth.
BACKGROUND Outpatient department has become an essential part of the hospital due to the fact that it is the first step of the treatment system and point of contact between a hospital and community. Waiting time refers to the time a patient waits in the clinic being seen by one of the clinical medical staff. Objectives-1. To calculate the patient waiting and consultation time for each specialty. 2. To analyse the cause and effect for the delay. 3. To recommend appropriate suggestions to optimize the waiting time in OPD. MATERIALS AND METHODS A study was carried out using descriptive study design in Yenepoya Medical College Hospital, Mangalore, Karnataka over a period of 3 months and a total of 350 patients were included in this study from various departments such as Medicine, Surgery,
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