2015),"Internal customer service assessment of cataloging, acquisitions, and library systems", OCLC Systems & Services: International digital library perspectives, Vol. 31 Iss 4 pp. 219-248 http:// dx.
This chapter is an exploration of the general state of conversations about diversity and inclusion in libraries and the library profession as viewed by the authors. The authors explore strategies for building awareness and being intentional about what we do and don’t do within the library profession related to diversity and inclusion; discuss the importance of contextualizing conversations about diversity, inclusion, and oppression in the workplace; examine issues such as microaggressions and fragility; address how we deal with our own hang ups; discuss the vital importance of self-care and support; and identify suggestions for leading the way forward.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.