The authors expand and integrate prior price-perceived value models within the context of price comparison advertising. More specifically, the conceptual model explicates the effects of advertised selling and reference prices on buyers’ internal reference prices, perceptions of quality, acquisition value, transaction value, and purchase and search intentions. Two experimental studies test the conceptual model. The results across these two studies, both individually and combined, support the hypothesis that buyers’ internal reference prices are influenced by both advertised selling and reference prices as well as the buyers’ perception of the product's quality. The authors also find that the effect of advertised selling price on buyers’ acquisition value was mediated by their perceptions of transaction value. In addition, the effects of perceived transaction value on buyers’ behavioral intentions were mediated by their acquisition value perceptions. The authors suggest directions for further research and implications for managers.
Drawing upon the framework set forth in the Interaction Model
developed by the European IMP Group, examines factors leading to close
relationships between buyers and sellers. An empirical test, using
multiple regression analysis, demonstrates that the exchange of
information and interpersonal contacts produce a co‐operative atmosphere
between buyer and seller which, in turn, sets the stage for mutual
adaptation. A model presented and tested affirms the relationships
implied by the IMP Interaction Model and suggests managerial actions
which should strengthen the links between buyer and seller.
Purpose-The purpose of this paper is to investigate the impact of different levels of environmental information on key consumer metrics. More specifically, it aims to evaluate environmentally benign products against those that have negative environmental impacts. Design/methodology/approach-Multiple product categories and messages that varied from strongly negative to strongly positive were used to test whether the accuracy/completeness of the information changes consumers' view of green products. Findings-The results show that consumer perception of product quality, value, and purchase intentions does not differ significantly between products with positive environmental messages and those without any message. Products with positive environmental messages are viewed better than products with negative environmental messages. It is also found that the impact of environmental information is greater for consumable products. Practical implications-Clearly presented information can make a significant difference in consumer evaluation of products. If green products highlighted the reasons why products free of harmful ingredients did not have a negative impact on the environment, and if non-green products were required to disclose the harmful impact of their ingredients, green products would be favorably perceived over the non-green alternative. Social implications-The paper conjectures that if "fair" and clear explanations of environmental impact, both good and bad, are required, consumer evaluations of green products will improve and, ultimately, a larger percentage of consumers will purchase green products. The findings suggest that policy makers should require manufacturers to disclose key product ingredients and their environmental impact. Originality/value-This project adds to the growing body of literature on environmental labeling, and investigates the effects of different levels of environmental information on key consumer metrics.
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